Company Name: DBN Pvt. Ltd
Shortlisted Candidates would be contacted to show up for an interview.
Selected Candidates would be provided with 1 week of training before they are placed on calls.
Applicant should have good English Communication skills.
contact in case of confusion 0518442074
Rawalpindi Based only
JOB DESCRIPTION:
- Use telephones to reach out to customers and verify account information.
- Greet customers warmly and ascertain problem or reason for calling.
- Take payment information and other pertinent information such as addresses and phone numbers.
- Answer questions about warranties or terms of sale.
- Act as the company gatekeeper.
- Attempt to persuade customer to reconsider cancellation.
- Inform customer of deals and promotions.
- Sell products and services.
- Utilize computer technology to handle high call volumes.
- Work with customer service manager to ensure proper customer service is being delivered.
- Close out or open call records.
- Read from scripts.
- Handle changes in policies or renewal.
Job Type: Full-time
Salary: Rs25,000.00 to Rs30,000.00 /month
Location:
- Rawalpindi (Required)
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