Company Name: Ericsson
Job Summary
The Application Development & Maintenance (ADM) Delivery Manager shall take ownership of the customer relationship responsible for ensuring the correct & proper delivery of Services as specified in the ADM contracts & frame agreement services. Manage the scope of the service contract with the customer according to agreed time, cost & quality requirements. Contribute to P&L of the business dealing with single ADM contracts, frame agreement services. Seek & identify new opportunities. Make continuously cost efficiency
Responsibilities & Tasks
- Secure contract fulfillment
- Service Management
- Quality Management
- Resource Management
- Procurement Management
- Customer management
Position Qualifications
Core Competences:
- Ericsson portfolio knowledge
- Communication skills
- Ericsson Knowledge
- Project Management skills
- Commercial Acumen & Skills
- English skills
- Negotiation & Argumentation Skills
- Customer Insight
- Market Insight
- Local industry & standards knowledge
- Presenting & Communication information
- Analysing
- Leading & Supervising
- Relating & Networking
- Delivering Results & Meeting Customer Expectations
- Planning & Organising
Minimum Qualification & Experience Requirements
- B.Sc. of computer science or engineering , Master degree in finance is a plus
- Software development knowledge with Java / JavaScript / Perl programing language
- Min 10 years of experience
- Strong knowledge in GSM
- Proven records of product knowledge in Telco OSS
- Ericsson product knowledge in Inventory, EOC, ENE
- A proven record handling of different team members seniority levels
- A proven record of handling local and offshoring teams
- A proven record handling projects of size $20-$50M
What’s in it for you?
With over 90,000 employees across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism and Perseverance. Ericsson is extremely focused on learning and development, supports mobility and flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer some awesome benefits, amazing career development and training programs to provide an empowered career in a connected world.
Next Steps:
What happens next once you apply? Read about the next steps here
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Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.
Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.
Primary country and city: Saudi Arabia (SA) || || Riyadh || IT; ServEng
Req ID: 303263
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