Bookings and Administrative Assistant - England

Location: Southampton SO31
Company Name: Chester Zoo

We are Chester Zoo, and for over 80 years we’ve been a leading conservation and education charity, and an amazing, award-winning visitor attraction.

We’re also a team of passionate, talented, enthusiastic and expert people, doing everything we can to keep the zoo going, from feeding the animals to discovering new conservation ideas, and giving our 1.9 million visitors an inspirational day out. We work hard because we love animals, we care about nature, we love Chester Zoo and we want to be the best zoo in the world!

If you think you can help us to achieve that, then we’d love to hear from you.

We currently have an exciting opportunity for a Bookings and Admin Assistant to support our busy Discovery and Learning team. Our Bookings and Admin Assistant will answer general enquiries regarding bookings for education visits via email and phone, as well as supporting Safari Ranger session bookings.

Our Bookings and Admin Assistant will have:

• Excellent verbal and written communication skills, which will be necessary for email and telephone correspondence.
• Experience of working within a customer-focused environment.
• A good working knowledge of Microsoft Office packages, and be particularly skilled using electronic calendars, booking systems and databases.
• Excellent organisational skills, and be able to work well under pressure in a busy office environment.
• A high attention to detail and be able to work to strict deadlines.
• Strong interpersonal skills, with the ability to work effectively under own initiative and as part of a team.

Previous experience working in a visitor attraction and with a practical understanding of the formal learning sector will be an advantage.

Hours of work are 35 hours per week for a fixed time until 31st December 2019, The rate of pay is £15,222.06 per annum.

In addition we offer a range of amazing benefits which can be found at https://www.chesterzoo.org/work-with-us/staff-benefits/.

To apply for this position, please go to https://www.chesterzoo.org/work-with-us/ and click apply now to provide your current CV and complete the application form highlighting your skills and experience including why you believe you should be considered for our Bookings and Admin role and the date you would be available to start.

Closing date for applications is 21st October 2019.