CSR

Location: Gujranwala
Company Name: SFT Outsourcing

Responsibilities:

• Manage large amounts of outbound calls in a timely manner
• Follow communication “scripts” when handling different topics

• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Requirements:

• Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking

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Job Type: Full-time

Salary: Rs25,000.00 to Rs45,000.00 /month

Experience:

• customer service: 1 year (Preferred)

Education:

• Bachelor's (Preferred)

Location:

• Gujranwala (Required)

Language:

• English (Required)