Front Desk Receptionist - UAE

Location: Ajman
Company Name: Four Seasons

Front Desk Receptionist

Full time

Four Seasons Resort Dubai at Jumeirah Beach

The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once- in-a- lifetime opportunity rich in personal and professional growth.

Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf. Has a Sub- tropical, arid climate.

The Four Seasons Front Desk Receptionist:

The Front Desk Receptionist is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience.

Job Responsibilities:

• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
• Ensures the process of the guest checking in and out is completed in an efficient and friendly manner.
• Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

The ideal Front Desk Receptionist will have:

• Excellent personal presentation and interpersonal skills.
• Previous Front Desk experience in a luxury hotel.
• Solid interpersonal and relationship-building skills to work with cross-functional teams
• Good problem solving ability and proficiency in Hotel property management systems such as Opera.
• Fluency in reading, writing, and spoken English is required. Additional language skills are ideal.
• Excellent written and verbal communication skills to prepare and deliver reports, effective presentations and to facilitate meetings.
• The Front Desk Receptionist position requires continuous standing for 8 hours a day.
• Candidates must be able to work all shifts including nights, weekends and holidays.

Join our Team:

• Work on a team that is built on mutual respect, collaboration, excellent service.
• Four Seasons provides employees with the same level of care that we expect to be shared with our guests.
• Four Seasons has been ranked in FORTUNE Magazine's 100 best companies to work for since 1998.
• Be part of a cohesive team with opportunities to build a successful career with global potential.
• Have the opportunity to engage in diverse and challenging work.
• Be recognized for excellence.

Learn more about what it is like to work at Four Seasons by visiting:

• http://jobs.fourseasons.com
• https://www.linkin.com/company/four-seasons-hotels-and-resorts
• https://www.facebook.com/FourSeasonsJobs
• https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!