Front Office Receptionist - Austrailia

Location: Hervey Bay QLD
Company Name: Voyages Indigenous Tourism Australia

"What ever you do today make sure you take the time to consider your career and the once in a lifetime opportunity to live and work in Australia's Red Centre...."

Voyages Indigenous Tourism Australia is a unique Australian travel company wholly owned by the Indigenous Land and Sea Corporation (ILSC) offering experience-based holidays in spectacular wilderness locations including Ayers Rock Resort in the iconic Red Centre, Home Valley Station in the Kimberley region of Western Australia and tourism facilities at Mossman Gorge in Tropical North Queensland.

We are already Iconic, with your help we will be a ‘World-Class Indigenous Tourism Experience.’

With 5 individually branded hotel and apartment complexes across Ayers Rock Resort we offer both our guests and employees a multitude of world class Accommodation options.

The Ayers Rock Resort complex also includes the Australian Tourism Award winning, Uluru Meeting Place, a campground, the Red Ochre Spa and the award winning Sounds of Silence entered into the Australian Tourism Hall of fame as well as 15 independently branded food and beverage outlets.

As a member of our Front Office team you will be responsible for not only meeting our guests’ arrival and departure needs, but for bringing our hotel to life, engaging with our guests and providing true outback hospitality. As a Receptionist you will be the front face of our hotel and the first point of contact, on hand to answer our guest’s enquiries, deal with accommodation issues, provide information on our tours and facilities and of course offer services such as foreign currency exchange. You’ll also be responsible for processing hotel charges to guests’ accounts, ensuring bills are accurate and that payments are processed correctly when guests depart.

To join our Front Office team you will need to have prior experience in either a hotel reception or other similar guest facing role gained within a 4 or 5 star environment. Other reception experience combined with a background within the hospitality industry is highly advantageous but not essential, as is prior experience of working on a remotely operated resort. We would also be particularly interested in candidates that speak Mandarin, Japanese or other major European language. Above all you will need to be a passionate and hardworking individual, with an enthusiastic personality that will enable you connect and converse with our guests who visit us from all over the world, providing them with a comprehensive range of information on what to see and do whilst staying with us.

A National Police Check is a mandatory step of the recruitment process.

In return we offer you subsidised accommodation, resort discounts, meals on duty, laundered uniform, relocation and vacation bonuses (after qualifying period). Training and study opportunities to further your career are numerous. Staff facilities, including pool, gym, library and resident’s club are available to enjoy in your leisure time. Voyages Ayers Rock Resort offers you a truly unique opportunity to live and work within one of Australia’s most iconic destinations.

Voyages Ayers Rock Resort offers you a truly unique opportunity to live and work within one of Australia’s most iconic destinations.

"Don't wait for Tomorrow, Discover Today..."

Job: Reception

Primary Location: Sails in the Desert