Location: Broadmeadows VIC
Company Name: Hamilton Island Enterprises
Hamilton Island in the heart of the tropical Whitsundays is Australia's favourite island holiday destination.
Reef View Hotel is Hamilton Island’s leading 4 star hotel offering lovely spacious rooms with some of the most spectacular views over the Coral Sea.
The hotel features 367 rooms and has its own restaurant, lounge, pool and bar.
An exciting opportunity is currently available for an experienced Host to join the Front Office department.
As a Host for our Reef View Hotel, you will be required to provide a professional service in a friendly and efficient manner, as you attend to guests and their requests, along with providing assistance and support to colleagues. This role will also encompass switchboard duties which will see you play a key role in effective communication during emergency situations.
About The Role:
Meeting and greeting guests on arrival
Assisting with guest check in and check out
Promptly and professionally attending to guest needs
Escorting guests around the island when required
Manning the island switchboard, and assisting in emergency situations
Provide and share tourist and local knowledge to guests
About You:
Min 6 month experience in a guest service role within a 4 or 5 star hotel
Possess exceptional organisational, communication and customer service skills
Impeccable grooming and presentation
Reliable and positive attitude
Execellent communication skills in English
Mandarin speaking candidate will be highly regarded
Culture and Benefits:
Largest inhabited island in the Whitsundays located on the edge of the Great Barrier Reef
Award-winning international holiday destination
Explore a range of work opportunities through our multi-hire program - pick up extra shifts in other outlets/departments
Opportunity to progress quickly in your professional career. Work your way up the ladder on Hamilton Island!
Gain a qualification whilst working through the Robert Oatley College on island.
Subsidised staff accommodation paid out of pre-tax earnings
Employee discounts on a wide array of restaurants, transport and island activities!
Close-knit social environment and work culture
Walk to work - forget city traffic and stress! Enjoy the outdoors and idyllic environment.
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