Telemarketer

Company Name: Brandiology
Location: Lahore
Posted by:

Atif Munir

Atif Munir

Founder & CEO at Brandiology®

What is the role?

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.

A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

The goal is to promote business growth by expanding the company’s clientele.

Responsibilities as a Telemarketer

• Cold call people using phone directory to sell services
• Answer incoming calls from prospective customers
• Use scripts to provide information about services' features, prices etc. and present their benefits
• Ask pertinent questions to understand the customer’s requirements
• Persuade the customer to buy by demonstrating how services meet their needs
• Record the customer’s personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information

What makes you a good fit for this role?

• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented
• Patient and able to handle customer rejection
• Minimum requirement: BA/BSc or any equivalent degree

What’s offered?

• Realistic potential to earn compensation (salary / commissions / bonuses)
• High growth industry with global reach opportunities
• Management support & training

• Seniority level

  Entry level

• Employment type

  Full-time

• Job function

  SalesBusiness DevelopmentCustomer Service

• Industries

  Marketing and Advertising