Customer Analytics Manager

Company Name: Avansas.com
Location: Turkey
Posted by:

Sinan Emir

Sinan Emir

Avansas.com | Recruiter

Job Description

Turkey's fastest growing office supplies company Avansas.com, looking for "Customer Analytics Manager" to lead our Analytics Business in marketing.

• Leading cross-functional projects using data modeling and analysis techniques to discover insights that will guide strategic decisions and new opportunities.
• Designing and implementing customer segment strategies / RFM models and also action plans.
• Being a part of multi-functional business team, working closely with category, sales development and research teams.
• Regularly monitoring monthly category sales, analyzing categories deviating from the sales budget.
• Prepairing cartesian queries for the right target customers to offer right campaigns.
• Making customer behaviour trend analysis, developing and executing action plans.
• Defining strategies to retain and increase existing customer portfolio with upsell and cross-sell activities.
• Managing analytics agency partners and interpretting outputs to sales teams.

Talent and Expertise

Location

• İstanbul.

Education and Experience

• Bachelor’s / Master degree (preferably in engineering or economics and administrative sciences).
• At least 5 years experience in similar positions.

Qualifications

• Proven analytical skills and ability to solve complex problems.
• Strong experience in segment management and base management (retention/churn) strategies / techniques.
• Strong interpersonal communication skills and ability to work with teams coming from diverse backgrounds.
• Strong planning and organisational skills.
• Excellent command of English both written and spoken.

• Seniority level

  Mid-Senior level

• Employment type

  Full-time

• Job function

  MarketingResearchAnalyst

• Industries

  ResearchMarket ResearchMarketing and Advertising