Caterting Support Manager

Company Name: McCarthy & Stone
Location: England
Posted by:

Faye Gliddon

Faye Gliddon

Recruitment & Resourcing Manager - Available for interim, contract and permanent opportunities!

Catering Support Manager - National Role (flexible to home based location)

Ideally centrally located, such as; Reading, M4 corridor, Home Counties or within the West Midlands

YourLife Management Services "YLMS" manages all Retirement Living Plus developments built by McCarthy & Stone, the award-winning and UK market leading retirement builder. Our luxury 5* development have onsite restaurants and bistros, where we provide a first-class catering service to the agreed exemplary standards.

A fantastic opportunity has now arisen for an experienced and passionate individual to join our team as an Catering Support Manager, reporting directly to our Catering Director.

Primary Job Purpose:

To ensure Homeowners in all developments receive the best level of catering service possible by supporting the wider catering team in managing and maintaining the catering service.

• Catering support
• Contract management and tender coordination
• New development review and provision
• Finance and budgets

Key Responsibilities:

• Support the wider catering team in ensuring the catering service that is provided matches the needs and expectations of the Company and of the Homeowners.
• Attend Developments to monitor food quality, presentation and service and address areas of concern with the Catering Contractors / Estate Team.
• Develop action plans to address poor food quality, presentation and service, monitor each and evaluate monthly.
• Attend homeowner meeting to gather feedback on food service operations and liaise with the Catering Contractor / YLMS Area Manager to address areas of concern.
• Assist the wider catering team in the start-up of the catering operation in new developments.
• Support the Catering Director in the re-tender of Existing Developments.
• Working with the Catering Support Analyst to liaise with the catering contractors to ensure accurate billing of catering costs and ensuring they are in line with budget. Investigate over/under spends and provide statistical analysis to the Catering Director.
• Oversight of the catering provision offered across our developments.

Person Specification:

• Qualifications in Food Hygiene and Health & Safety Level 3 or above is essential
• Good general education to A Level or Diploma standard (or equivalent)
• Excellent IT/Microsoft Office skills including the use of Excel and databases
• Diploma Level 3 in Catering Management or equivalent (Desirable)
• Experience of working in a healthcare catering environment or similar
• Exposure to the tender process with contract catering.
• Ability to read mechanical and electrical architect plans would be an advantage.
• Contract management within a contract catering background.
• Experience within a commercial kitchen environment.
• Good IT/Microsoft Office skills.
• Excellent organisational skills.
• Excellent communication and listening skills including excellent presentation skills.
• Able to work on own initiative or as part of a team.
• Flexible and positive in approach.

Company Values - PRIDE - Passion / Responsibility / Innovation / Determination / Excellence

• Seniority level

  Mid-Senior level

• Employment type

  Full-time

• Job function

  ManagementOtherStrategy/Planning

• Industries

  ConstructionHospital & Health Care