Client Management – Due Diligence -Graduate Program

Company Name: BNP Paribas
Location: Canada

MISSION AND OBJECTIVES

Due-diligence

• Perform due-diligence by completing KYC forms for compliance purposes, including the following:
• Conducting Financial and Economic research on legal entities
• Evaluating client sensitivity according to a predetermined grid and instructions;
• Gathering information on beneficial ownership or on any other documents.
• Complete KYC forms in compliance with the Bank's internal and external regulations
• Notify compliance if a client’s identity or documents appear fraudulent or suspicious
  

Documentation & Static Data

• Be in charge of static data for the region
• Provide support to the Sales Force for the obtention of documentation related to client opening documents
• Contribute directly to the Permanent Operational Control device by applying procedures, carrying out the monitoring and altering supervisors for any malfunctions
• Coordinate the onboarding and recertification process for the region
  

Client Services

• Comprehend requests/complaints/queries and convey clear, concise and easily understandable responses to a wide audience in both oral and written medium
• Process a high volume of emails and phone calls while monitoring internal systems for a wide variety of products
• Handle Payments investigations, Troubleshooting of basic system issues and understanding the flows and relationships between systems
• Support the eBanking platforms of BNP Paribas that allow our clients to operate their accounts as well as provide operational support relating Account maintenance activities
  

Training And Occupational Experience

To apply for the program, you will need a Degree in one of the following fields:

• Business Administration, Economics or Finance
• Mathematics, IT
  

We Also Expect You To

• have had an outstanding university career,
• have graduated not more than 12 months ago;
• be able to speak fluent French and English. Some roles require Spanish and/or Portuguese
  

Skills And Interests

• General understanding of financial products and legal documentation in the banking sector
• Ability to work with precision in a fast paced environment
• Ability to work in a highly autonomous team environment with minimal supervision
• Knowledge of Excel, Word, VBA
• Adaptable
• Eager to learn
  

A Recruitment Policy That Promotes Equity And Diversity

BNP Paribas is an equal opportunity employer. BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, and other protected status as required by applicable law.
Part of BNP Paribas dedication to diversity, multiculturalism and inclusion is clearly reflected on how we believe and live diversity and inclusion all together. As such, one of BNP Paribas’s initiatives is hosting Employee Resource Groups (ERGs) which focused on equality of gender, sexual orientation or learning from other culture.
We accommodate access to job offers for people with disabilities who could not apply directly to our career site, please contact us by email canada_recrutement@us.bnpparibas.com or by phone 514-285-6000
Want to know more about the BNP Paribas Group?
https://group.bnpparibas/en/group

Only applications that meet the requirements of the job in terms of training and experience will be evaluated and informed. **

THE FUTURE IS WHAT YOU MAKE IT. WE WILL HELP YOU MAKE IT BRILLIANT.

With a graduate job at BNP Paribas, you will be working in a vibrant and diverse industry, offering a multitude of opportunities for professional development. You will be involved in a stimulating and challenging areas of work, which will help you to build your successful Career.

About BNP Paribas

With more than 200,000 employees in 72 countries, the Group serves nearly 32 million individual customers and 850,000 professionals, entrepreneurs, SMEs and large companies. In Canada, with its 700 employees, BNP Paribas Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world.

You Will Have Access To The Graduate Program Including

• A large choice of trainings such as Design Thinking, change management, Six Thinking HatsTraining, Personal Branding, agile IT, Conference about the products and new market’s trend
• Participation in events from Committees & multiple networking occasions with the Senior Management
• Mentoring
• A multicultural environment with international opportunities
• A permanent position
  

Why working at BNP Paribas?
As a BNP Paribas employee in Montreal you will benefit from:

• A brand new flexible workspace
• A policy of complete benefits (reimbursement under conditions of transportation, sport membership, etc ...)
• The program Give back to the Community through the volunteer committee (tree planting, Mission Welcome Hall, etc.)
• Participation in various activities through the Sports and Recreation Committee throughout the year.
• Improvement of technical and general skills offered by our internal BNP Paribas Canada Academy
  

Primary Location

CA-QC-Montréal

Job Type

Fixed Term

Job

CUSTOMER RELATIONSHIP MANAGEMENT

Education Level

Bachelor Degree or equivalent (>= 3 years)

Experience Level

Beginner

Schedule

Full-time

Behavioural Competencies

Ability to collaborate / Teamwork

Transversal Competencies

Analytical Ability

• Seniority level

  Associate

• Employment type

  Full-time

• Job function

  ConsultingInformation TechnologySales

• Industries

  Information Technology and ServicesHuman ResourcesFinancial Services