Customer Services Executive

Location: Karachi
Company Name: Front Office Outsourcing Solutions

On a daily basis, the agent will be making inbound/outbound calls to achieve assigned tasks.

Daily follow up of outstanding requests from customers.

Follow communication scripts when handling different customer concerns.

Obtain client information by making Inbound calls, and verifying information.

Maintain and improve quality results by adhering to standards and guidelines.

Keep record of all conversations in the database in a comprehensible way.

Job Type: Full-time

Salary: Rs15,000.00 to Rs17,000.00 /month

Experience:

• Customer Service: 1 year (Preferred)