Director, Recruitment and Admissions - Canada

Location: London, ON
Company Name: University of Toronto

Director, Recruitment and Admissions

Job Number: 1904272

Faculty / Division: Joseph L. Rotman School of Management

Department: Rotman: Commerce

Campus: St. George (downtown Toronto)

Description:

Reporting to the Managing Director and working closely and collaboratively with other key members of the Rotman Commerce senior management team, the Director, Recruitment and Admissions provides overall leadership and direction for recruitment and outreach, admissions, and conversion activities at Rotman Commerce. The Director is responsible for developing the program’s strategic enrolment plan (SEP) and articulating strategic priorities, enrolment goals, tactics, metrics, and benchmarks. They oversee all recruitment and outreach processes including pipeline and market development, key stakeholder engagement, marketing and communications, and yield and conversion activities, ensuring that the program is consistently proactive, targeted and coordinated in its efforts. The Director manages all aspects of the admissions cycle including applicant guidance and support; the Rotman Commerce supplemental application; the establishment of admissions criteria and cut-offs; candidate evaluation and selection; yield prediction and target monitoring; data collection and reporting; etc. The Director manages a team of full-time, appointed staff as well as part-time support staff during peak operational periods and has responsibility for organizational design and resource planning, recruitment and hiring, training and assignment of work, performance management and development. The Director develops and manages the Recruitment and Admissions operating budget and is responsible for administering the program’s entrance scholarships and awards.

The Director, Recruitment and Admissions, is a member of the Rotman Commerce senior management team and a key driver in terms of the program’s ability to attract the best and brightest students from Canada and around the world. In this ever-evolving and competitive undergraduate business landscape, the Director is an experienced recruitment and admissions professional with a sound knowledge of strategic enrolment management (SEM) principles and best practices. They possess a deep understanding of higher education generally (its aims, structures, governance, and processes) and undergraduate business education more specifically. They are recognized as an effective, innovative and collaborative leader who is attuned to demographic and market changes, the competitive landscape, and new developments and innovative admissions and recruitment practices in higher education. The Director brings a strategic, data-driven, and technology-enabled approach to all facets of the portfolio. They represent Rotman Commerce on key committees, working groups and round tables internally and externally.

Qualifications:

EDUCATION

University degree required; graduate degree preferred.

EXPERIENCE

• Minimum seven (7) years’ progressive strategic experience related to university recruitment and admissions.
• Strong understanding and knowledge of the higher education landscape (especially undergraduate study; undergraduate business education is preferred) and experience translating this knowledge into effective marketing and outreach plans.
• Demonstrated experience effectively managing staff, preferably in a unionized environment.
• Direct experience developing, implementing and continually evaluating student services in a postsecondary education environment.
• Proven experience developing strategic and operational plans, preferably as they relate to student recruitment, enrolment and retention.
• Experience building collaborative working relationships with multiple stakeholders, internal and external.

SKILLS

• Efficient and sophisticated data collection and analysis skills
• Superior communication and customer services skills
• Excellent reporting and presentation/public speaking skills
• Proven problem-solving and facilitation skills in resolution of issues related to student enrolment and retention
• Excellent organizational skills
• Highly computer literate with sound knowledge of PC platforms, internet, CRM and student information systems
• Highly motivated with proven leadership and mentoring skills
• Tact, diplomacy and proven professionalism relating to working collaboratively
• Cross-cultural competence
• Well-versed in matters of diversity, equity and access

Travel: Limited

Employee Group: Professional / Managerial

Appointment Type: Budget - Continuing

Schedule: Full-time

Pay Scale Group and Hiring Rate: PM 4 - Hiring Zone: $91,506 - $106,758 - Broadband Salary Range: $91,506 - $152,510

Job Field: Managerial

Job Posting: Sep 27, 2019

Job Closing: Oct 13, 2019, 10:59:00 PM