Head Of User Experience

Company Name: AWOK.com
Location: UAE
Posted by:

Jobs at Awok

Jobs at Awok

jobs@awok.com

Bring your strategic vision and technical savviness to AWOK.com and join our growing team of professionals passionate about the delivery of modern E-commerce. AWOK.com is hiring for this position to provide strategic vision for UX practices in AWOK.com.

This new position creates an exciting opportunity to lead a team of UX research and design professionals, ensuring that product management and development teams are receiving the desired services and service levels and ultimately for ensuring the quality of the product or service’s user experience.

If you enjoy variety and a challenge in your work, then this opportunity is right up your alley. Reporting to the VP or CTO, you will collaborate with other department leaders and serve as an advisor of technologies that may improve AWOK overall product efficiency and effectiveness.

Employment Equity

THE AWOK.com is an equal opportunity employer and employs personnel without regard to race, ancestry, place of origin, colour, ethnic origin, language, citizenship, creed, religion, gender, sexual orientation, age, marital status, physical and/or mental handicap or financial ability. While remaining alert and sensitive to the issue of fair and equitable treatment for all.

Job Details:

Position – Head of User Experience

Location – Dubai, UAE

Full Time Opportunity

Salary - Open for negotiation

Key Job Responsibilities

The Head of UX is responsible for ensuring that the product or service achieves customers’ specified goals with efficiency, effectiveness, and satisfaction. The manager establishes UX research and design best practices and standards within the organization. Research-focused managers are responsible for coordinating and leading user research within the organization and work closely with product management to ensure that that user needs and expectations are the key driver for new feature and product direction. The manager recruits, hires, and mentors UX contributors and oversees their deployment and performance on software development projects.

The UX team provides user research, interaction and visual design, and usability testing services to the business. To facilitate this, the UX Manager does the following:

• Develops, maintains, and continually improves processes for providing research needed during feature/product ideation and prioritization.
• Define and implement effective and efficient processes and tools for developing usable and satisfying user interface designs on supported projects.
• Develops, maintains and continually improves processes for how designers and usability analysts engage with feature teams during feature/product development.
• Ensures that research, design and usability test roles are adequately resourced.
• Ensures that UX staff is delivering high-quality and timely research, design, and usability engineering services to product management and R&D.
• Guiding UX team professional development.
• Manage and review research and design activities to meet project schedules with high quality and within budget.
• Identify and hire resources/skills needed within the organization.
• Responsible for the mentoring, performance management, and training of staff.

Qualifications



• Experience in user interface design, information architecture, usability testing, human factors, and other related disciplines within a consultative or corporate environment.
• Experience managing UX research and design practitioners.
• Proven ability to instill UX research and design as a core value within an organization’s culture.
• Outstanding communication, organization, time management, and interpersonal skills.
• Thorough knowledge of the software development lifecycle.
• Employee hiring and retention experience.
• Creative thinker with a vision
• Attention to details
• 7+ years of UI/UX related roles experience, including managerial roles

• Seniority level

  Director

• Employment type

  Full-time

• Job function

  DesignManagementArt/Creative

• Industries

  RetailConsumer ElectronicsInformation Technology and Services