Administrative Assistant - Canada

Location: Calgary, AB
Company Name: Willis Towers Watson

The Business

Corporate Risk and Broking-Canada

We know how companies can unlock potential through effective risk management. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how. The result is a new way of embracing risk that drives superior results.

The Role

Job Summary:

The Administrative Assistant supports the business through the handling duties for Senior members of the team providing office clerical duties and tasks that are the backbone of having a direct impact on the ongoing success of the business.

Essential Duties and Responsibilities:

Responsibilities

• Answer and direct phone calls
• Provide general support to visitors
• Coordinate complex scheduling
• Maintain calendars and schedule meeting rooms
• Participate in team meetings and support the capturing and completion of next steps and action items
• Seek and participate in key learning and development opportunities/maintain steady progress
• Manage meeting/event coordination and preparation
• Write and distribute email, correspondence memos, letters, and other correspondence
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Update and maintain office policies and procedures
• Maintain contact lists
• Coordinate and book complex travel arrangements
• Create, submit and reconcile expense reports
• Act as the point of contact for internal and external clients
• Manage requests and queries from senior managers
• Provide advanced level support in the full Microsoft Suite, specifically Outlook, Word, PowerPoint and Excel
• Work directly with colleagues on a variety of client deliverables
• Ensure quality control/proofreading/editing on client documentation
• Implement and monitor programs as directed by management, and see the programs through to completion

Knowledge and Skills

• Proven experience as an administrative assistant, or office admin assistant
• Knowledge of office management systems and procedures
• Adept in Technology
• Ability to Anticipate Needs
• Solutions Driven
• Working knowledge of office equipment, printers and fax machines
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills
• Strong organizational skills with the ability to multi-task
• Ability to analyze and revise operating practices to improve efficiency
• Detail oriented and comfortable working in a fast-paced office environment
• Exceptional communication skills, written and verbal
• Strong sense of professionalism and maturity
• Ability to work well with colleagues at all levels
• Ability to consistently produce high quality results under tight deadlines
• Ability to work collaboratively in a team culture
• Interpersonal skills, including relationship-building skills with clients and co-workers
• Ability to analyze and revise operating practices to improve efficiency
• Desire to be proactive and to create a positive experience for others

Equal opportunity employer