Administrative Assistant - Canada

Location: Toronto, ON
Company Name: US Embassy and Consulates in Canada

Basic Function of the Position: The incumbent oversees, directs, and executes all administrative functions and responsibilities for the Medical Unit as assigned by the Direct Hire Foreign Service Medical Specialists (RMO, RMOP, and MP). The incumbent acts as a liaison and facilitator between the medical unit staff, officers from different sections of the Mission, family members, LE Staff, personnel from other agencies and regional posts, and medical, nursing and ancillary health services within the local community. The incumbent is under the direct supervision of the Regional Medical Officer. Job holder provides work guidance to 3 staff.

Qualifications and Evaluations

Requirements:

EXPERIENCE: Minimum one (1) year of experience as an Office Manager or Administrative Assistant is required.

JOB KNOWLEDGE: Detailed knowledge of MED’s policies and procedures. General working knowledge of the Mission to meet specific needs of the service population. Detailed knowledge of the host country local medical care system as well as of the host country general office supply vendors and service providers. Knowledge of office management systems and procedures; knowledge of customer service principles and practices. Must understand basic accounting principles.

Education Requirements:

Two years of general college or university studies is required.

Evaluations:

LANGUAGE: English level III (Good working knowledge) Reading/Writing/Speaking is required.

SKILLS AND ABILITIES: Must be proficient in Microsoft (MS) Outlook to organize tasks, calendars, and contact databases; MS Office (Word, Excel, Access, PowerPoint) to organize and present information, and Internet Explorer. Requires ability to be resourceful and proactive in dealing with sensitive and confidential issues. Must be flexible, service-oriented, self-motivated and able to work within the existing Mission structure. Must have the ability to organize, multi-task, prioritize and work under pressure. Must possess strong customer service, verbal communication and listening skills.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Benefits:

Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Canada may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:

• AEFM / USEFM who is a preference-eligible U.S. Veteran*


• AEFM / USEFM


• FS on LWOP and CS with reemployment rights **

• IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.