Airport Systems Support Technician - Canada

Location: Woodstock, ON
Company Name: ServiceTec

Join Our Team: SASI Airport Services Ltd. (a ServiceTec Group company) specializes exclusively in the provision of Managed IT Services to the World’s airport and airline industries, and have been doing so since 1989. We operate globally with headquarters in the UK and the USA and offices in Canada, Norway, The Netherlands and Japan. We partner with airports and airlines of all sizes to manage, maintain, monitor and support business and mission critical IT systems. For further information, please visit www.servicetec.com.

Position: Airport Systems Support Technician

Location: Victoria, BC

Position Overview: You will be responsible for the Company’s day to day IT Support and Maintenance activities at a local Airport including incident resolution, root cause analysis, hardware replacement, hardware repair, software troubleshooting, software updates, core room servers, firmware updates, paper stock replacement, and preventative maintenance on all airport owned equipment. Interacting with the Airport Authority and airline agents on a daily basis to offer and provide technical deskside IT support.

This is a full-time, salaried position with company benefits. The Airport Systems Support Technician will work a 40 hrs work week by way of rotational shifts which cover the airport operation 17/7/365.

Qualifications:

3+ years IT Service Delivery experience with a proven track record of:-

• Successful customer contract compliance, meeting SLA’s.
• Working experience with a Windows server environment.
• Working experience with PC Components including desktops, printers, scanners, monitors, switches, and servers.
• Experience with Level 1 Network troubleshooting techniques.
• Strong problem resolution skill-set.
• Experience of all above within site-based customer service environment.
• Friendly and customer service oriented approach.
• Certifications that are advantageous: A+, N+, Server+, Microsoft.

Requirements:

• Ability to stand / walk unaided for a 10 hour shift.
• Ability to lift 50 pounds.

Should this opportunity be of interest to you, please apply for immediate consideration.

SASI Airport Services Ltd. is an Equal Opportunity Employer and will comply with all applicable local, state and federal statutes concerning equal employment opportunity with regard to all employees whether full time, part time, casual, temporary, seasonal or contract. The Company will not discriminate on grounds of sex, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age, race, ethnic origin, colour, nationality, national origin, disability or on other grounds not prohibited by legislation.

Your application will be held on file indefinitely, if you wish to have your personal data removed please follow the instructions in the application acknowledgement email you will receive.