Boarding Agent

Company Name: T. Parker Host
Location: USA

Title: Boarding Agent

Status: Full Time, Exempt

Company: Host Agency

Reports To: Operations Manager

Supervises: N/A

Location: Host Agency- New Orleans, LA

Since its inception in 1923 as a ship agency business, T. Parker Host has developed a strong reputation for offering REAL solutions and improving efficiency for its customers. Host is the largest dry bulk agent in the United States and handles nearly 4,000 vessels annually, including dry bulk, breakbulk, tankers and cruise ships. As agents, we represent principals from around the world and coordinate directly with local and international parties for every ship we’re appointed. Host Agency continues to develop a strong worldwide network of relationships throughout the maritime community.

The Person: The successful candidate will have the following behaviors and demonstrate the competencies below.

Position Summary: Act as liaison between Host Agency principals, ship owners, cargo interests and marine terminal management for efficient operation of vessels when in port.

Core Principles: All team members must demonstrate an ability to adhere and understand the core principles of the company. This team member must be able to provide value and depth to the Core Principles of Host.

• Our people are our greatest assets.
• Their safety is our top priority.
• We provide exceptional service.
• We believe every relationship is important.
• We are detectives, understanding all activities within our markets.
• We know today's opportunities are tomorrow's growth.
• We conduct all business with integrity.
• We build on our legacy.
  
  

Position Specific Behaviors

• Team player
• Makes decisions and executes quickly
• Honesty and integrity
• Adaptable and flexible
• Collaborative- works well with others
• Excels in high growth, entrepreneurial and meritocratic environment
• Comfortable with ambiguity
• Strong intellectual curiosity
• Thrives in a pressurized work environment
  
  

Demonstrated Competencies to be Successful at Host

• Self- starter
• Problem solving
• Communication
• Customer Focus
• Accountability
• Executing both short-term plans and long-term plans tied to vision and “big picture” goals
  
  

Essential Responsibilities and Duties:

• Coordinate pilot, tug, linesman orders, berthing assignments for vessels
• Boarding vessels at marine facilities in ports
• Coordinate U.S. Customs & Border Protection boardings and entrance/clearance of vessels
• Scheduling of husbandry deliveries to vessel
• Prepare commercial maritime documents
• Manage port funding process for vessel’s port stay
• Adhere to internal administration and accounting procedures
• Gather local market information, expand local port, and industry contacts
• Ensure accurate and timely response to all email requests
• Other duties as outlined in company Operations SOP
  
  

Education, Knowledge, Experience, Skills and Abilities Required:

• College degree desirable
• One year of agency experience preferred
• Strong interpersonal skills including excellent verbal and written communication skills
• Self-motivated and able to multi-task in a constant changing work environment
• Analytical and problem-solving skills
• Ability to manage high volumes of electronic communication, both in office and while mobile in the field
• Ability to work evenings, weekends, holidays and adapt to fluid ship port schedules in 24/7/365 port operations
• ASBA Agency certified or willing to become within first three months of employment
  
  

Physical Requirements:

• Climbing-Ascending, descending ladders, stairs, ramps using feet and legs and/or hands and arms
• Must be able to lift and carry 50 lbs.
• Subject to inside and outside environmental conditions (cold, heat, wind, rain, snow)
  

• Seniority level

  Associate

• Employment type

  Full-time

• Job function

  Other

• Industries

  ConstructionOil & EnergyFinancial Services