Business Change Manager


Company Name: Consulting Point
Location: SaudiArabia
Posted by:
  • Oliver SmithOliver Smith

    Oliver Smith

    Executive Search Consultant at Consulting Point - Management Consulting - Strategy & Operations

  • Arabic Speaking - No Travel


    Manages one or more Change Management & Learning engagements or components of large scale Change Management & Learning engagements of moderate complexity. Provides technical knowledge, coaching and training to junior team members. Ensures effective engagement management by achieving the required realization, revenue and profitability targets. May participate in day to day management of team on engagements including coaching, providing constructive feedback and performance development. This role also has an increased focus on business development and building networks.

     

    Change Management


    • Manage change management strategies and plans that maximize employee adoption and usage and minimize resistance
    • Apply a structured methodology and lead change management activities.
    • Support communication efforts.
    • Focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures
    • Support training efforts.
    • Ensure communicating and management of stakeholders (end-to-end) for transformation projects across different public sector entities to implement organizational restructuring, new processes, controls, technology solutions.
    • Manage stakeholder and their objectives/KPIs in order to create the right business case for their achievement in line with the project’s scope and objectives.


    Learning


    • Ensure identifying learning and development needs within an organization through different delivery channels (e-learning, class room …etc.).
    • Manage the development of an effective learning, training and skills development structure for public sector entities /organization.
    • Ensure evaluating learning and development programs effectiveness and ROI.

     

    Quality Management


    • Executes projects to a level that meet member firm’s Quality standards within commercial context.
    • Manages scope and delivers timely and quality deliverables.
    • Communicates risk and issues early to Leaders as appropriate.
    • Contribute towards creating innovative and repeatable solutions which strengthen business performance and differentiate us from our competition.
    • Anticipates current and future needs of the firm based on extensive research and deep understanding of client business/industry.
    • Holds review (s) on completion of projects to identify lessons learned and enhance future quality and commercial planning.
    • Works on CPD to maintain professional status/accreditation.

     

    People Management Responsibilities


    • Identifies development needs of team and provides coaching, mentoring and stretch assignments to attract, develop and retain our most talented colleagues.
    • Plans and seeks opportunities to allocate team members responsibilities that will enable them to learn new skills that align to their goals.
    • Meets deadlines throughout the Performance Development cycle for self and team [if Performance Manager] including; seeking quality feedback, goal-setting, providing input into engagement/project reviews, cascading own goals and regular conversations with apraisees and team members, to a standard expected under Open Performance Development.
    • Effectively supports and manages underperformance, in line with local guidance and policies.
    • Takes action to ensure wellbeing matters are properly handled and resolved by and escalates as appropriate.
    • Ensures team accurately charge time to Engagement codes to see true value of work delivered and to recognize individual/team effort.
    • Builds constructive working relationships across different teams and countries. Shares internal networks with others to support an understanding the breadth of capabilities .
    • Shares knowledge with other colleagues/teams and contributes to the development of knowledge resources.
    • Embraces Global People Survey (GPS) and/or wider people focused actions and initiatives which drive cultural improvement across their local team(s).
    • Manages on boarding of new starters, including buddy responsibilities.

     

    • Seniority level

      Mid-Senior level
    • Employment type

      Full-time
    • Job function

      ConsultingProject ManagementHuman Resources
    • Industries

      Management ConsultingGovernment Administration


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