Company Name: Ketchup Loyalty Marketing
Location: Turkey
Posted by:
Altan Bulur
Chief Communications Officer at Ketchup Group
We’re seeking a team member to join our team who will be responsible for our clients in various sectors:
Our team member will;
· Manage and coordinate all loyalty campaigns, direct marketing and lifecycle management activities in line with the marketing calendar.
· Develop and implement strategic actions for client’s Loyalty Program utilizing the project resources to grow customer loyalty and drive revenue.
· Develop/manage KPIs and benchmarks to track strategic goals.
· Provide thorough program reports with perceptive analysis.
· Work closely with the technology teams in order to understand key drivers that can influence the program strategy.
· Serve as main point-of-contact for the client – delegating information and updates to the appropriate team member.
· Ability to build strong, trust-based collaborative relationships across internal and external organizations at all levels.
· Ensure efficient and effective workflow from all team members.
· Provide weekly client check-ins to ensure all updates.
· Prepare activity reports for all clients and present information to clients.
· Stay current and relevant in loyalty, digital marketing, social media and overall industry news.
Qualifications
· 2- 3 years of experience in the field of marketing
· Bachelor's (required) Degree in Business, Economics, Engineering or related field
· Excellent command of both written and spoken English (weekly status conference calls with the client in English)
· Preferably, experienced with Loyalty Marketing
· Experience in account management, marketing or related disciplines required
· Effective communication and presentation skills (compelling story-teller, in words and slides)
· Experience in mobile technologies
· Must be a self-starter and be willing to take responsibility of projects and follow-through from initiation to completion.
· Ability to build strong, trust-based collaborative relationships across internal and external organizations at all levels
· Clear evidence of excellent strategic, creative problem solving and analytic skills previous roles
· Result oriented and able to overcome obstacles during execution
· Willing to understand customer behaviors and reasons behind it
· Proactive and has a positive attitude
· Openness to constructive feedback and willingness to make behavioral changes based on feedbacks
· On time and on-budget attitude
Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
Project ManagementInformation TechnologyConsultingIndustries
Marketing and Advertising
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