Delivery Operations Manager

Company Name: Hepsiburada
Location: Turkey

Responsibilities

• Managing delivery vendors relationships, supporting and joining to the purchasing meetings, contract management,
• Preparing annual delivery budgets, checking actuallization datas in weekly/monthly periods and complying with company targets,
• Checking invoices regarding delivery operations,
• Managing business processes with relevant departments (accounting-finance-warehouse operations-category)
• Preparing daily, weekly, monthly reports to be presented to the management and other stakeholders,
• Taking preventive measures for cost reduction, creating productivity and improvement projects,
• Executing delivery operations directly for retail (warehouse) channel orders,
• Performing on the master data tasks,

• Following up the performance and improving the processes of all delivery vendors,
• Solving the problems all delivery related complaints (tickets) and taking necessary actions due to preventing of ticket increase.

Qualifications

• Bachelor’s degree from one of the top Universities (Industrial engineer, logistics, economy),

• Minimum of 7-10 years’ experience in the E-Commerce or Logistics (min. 3 years’ experience in a managerial position)

• Excellent verbal, written and presentation skills in English,

• Excellent knowledge of MS Office,

• Project management experience,

• Strong communication and change management skills,

• Result and customer oriented, excellent follow-up skills,

• Desing capability for improvement of system and processes,

• Exceptional creative thinking and problem solving skills,

• Ready to work in dynamic, flexible and fast change conditions,
• No obstacle to travel in Turkey and abroad,

• No military obligation for male candidates,

• Resident in Anatolian side of Istanbul or around Gebze

• Seniority level

  Mid-Senior level

• Employment type

  Full-time

• Job function

  Other

• Industries

  Internet