Field Consultant

Company Name: Kumon North America, Inc.
Location: Canada

Kumon Field Consultants oversee a group of 15-20 locations, working closely with individual franchise owners to help them achieve instruction and business goals. Provide appropriate consultation to new and existing franchisees while promoting the development of their Centres. Partner with franchisees to achieve Centre goals relating to student enrollment, retention, student achievement, market penetration, and profitability.

As a Field Consultant you will:

• Assist new franchisees with all aspects of the new Centre opening process within predetermined timelines.
• Perform franchise visits/franchise service calls on a regular basis. Inspect and support franchisees to verify compliance with company standards for instructional quality, operational and financial key measurements, brand appeal, general maintenance, and safety.
• Thorough individual and collective operational analysis of assigned Centres.
• Immediately initiate corrective actions to rectify problems. Utilize support resources to maximize performance, and deliver targeted results.
• Identify areas for improved performance to ensure Centres achieve or exceed company benchmarks for performance.
• Utilize company provided efficiency tools to effectively perform your role.
• Monitor franchisee performance and effect operational changes to achieve branch goals.
• Develop and implement short- and long-term business plans that promote strategic enrollment and profit growth.
• Assess regional market conditions to ensure competitiveness, and build branch awareness.
• Evaluate local competition and create branch level strategies for franchisees to maintain a competitive edge.
• Consistently monitor branch and Centre level performance for trends, outliers and best practices.

Qualifications:

• Bachelor’s Degree required
• Bilingual (French/English) verbal and written communication skills mandatory
• 3‐5 years’ related experience
• Multi‐unit service management experience is an asset
• Prior P&L responsibility preferred
• Strong time management and prioritization skills
• Proficiency in Word and Excel
• Road Warrior
• Ability to travel extensively locally and regionally

Kumon is committed to its employees and offers an excellent rewards package including:

• Competitive salary and bonus incentives
• Medical, Dental, Vision, and Life Insurance benefits
• Plentiful Personal Leave and Paid Holidays
• Reimbursement for travel expenses
• And more…

• Seniority level

  Associate

• Employment type

  Full-time

• Job function

  Business DevelopmentConsultingEducation

• Industries

  Education Management