IT Specialist (INET)

Company Name: GSA
Location: USA

• Duties
  
  Summary
  
  The Office of Strategic Communicationis responsible for being a strategic partner to GSA's organizations and help to achieve the agency's highest priorities through effective and continuously improved communication; and uses unique and fully integrated tactics to meet specific business needs.
  
  This position is located in the General Services Administration. Duty station is negotiable. Locality pay will be determined by the duty station upon selection.
  
  This position is 100% telework
  
  Responsibilities
  
  This position serves as an IT Specialist (Internet) within the General Services Administration (GSA), Office of Strategic Communication (OSC), Operations Division, Digital Communications Program Management Office.
  
  As an IT Specialist (INET), you will perform the following duties:
  
  • Provide timely and proactive assistance with the implementation and maintenance of the agency’s primary internet and intranet websites; evaluating, editing and coding HTML and javascript code to build and maintain public and internal web pages for GSA services, staff offices and regions.
  • Provide technical support to customers who need assistance utilizing client-level hardware and software in accordance with established or approved organizational process components.
  • Serve as a technical specialist on the web and electronic product development and dissemination process, assists with the administration of the content management system, and enforcement of the information architecture standards for OSC managed websites.
  • Ensure that content updates comply with Section 508 Accessibility and W3C standards, agency formatting guidelines and branding guidelines, and display correctly in all browsers and mobile devices commonly used by site visitors.
  • Advise on the technical advantages/disadvantages of various HTML formats and suggesting those that will best meet the organizational objectives.
  
  
  
  Travel Required
  
  Occasional travel - Occasional Travel
  
  Supervisory status
  
  No
  
  Promotion Potential
  
  11
• Job family (Series)
• Requirements
  
  Conditions of Employment
  
  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Meet all eligibility criteria within 30 days of the closing date
  • Meet time-in-grade within 30 days of the closing date, if applicable
  • Register with Selective Service, if you are a male born after 12/31/1959
  
  
  
  If Selected, You Must Meet The Following Conditions
  
  • Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a Schedule A, Schedule C, or non-career SES political appointee
  • Serve a one year probationary period, if required.
  • Undergo and pass a background investigation (Tier 4 investigation level).
  • Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
  • Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position.
  
  
  
  Qualifications
  
  For each job on your resume, provide:
  
  • the exact dates you held each job (from month/year to month/year)
  • number of hours per week you worked (if part time).
  
  
  If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
  
  For a brief video on creating a Federal resume, click
  
  The GS-11 salary range starts at $53,805 per year, not including locality.
  
  To qualify, you must have at least one year of specialized experience equivalent to the GS-09 level or higher in the Federal service. You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.
  
  Specialized Experience
  
  Specialized experience is experience editing and coding HTML and javascript code to build and maintain large-scale, complex websites with a national reach; troubleshooting content management issues as they arise; applying web best practices; and analyzing web metrics to recommend incremental improvements to website quality and operations.
  
  OR
  
  At least one of the following, if using education to qualify at this grade level:
  
  
• a Ph.D. or equivalent doctoral degree;
• 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related.
  
  
In addition, you must have IT-related experience in each of the following four competencies listed below, which must be supported by the information contained in your resume and other application materials.

Attention to Detail - This skill is generally demonstrated by assignments where the applicant monitors, maintains, or updates data, records, or other information.
Customer Service - This skill is generally demonstrated by assignments where the applicant provides technical advice or assistance to others.
Oral Communication - This skill is generally demonstrated by assignments where the applicant initiates and maintains contacts with individuals outside the organization.
Problem Solving - This skill is generally demonstrated by assignments where the applicant makes improvements, solves problems, or takes corrective action when problems arise.

Education

Additional information

Bargaining Unit Status

Bargaining Unit status: NFFE (1217)

Relocation Not Paid

Relocation-related expenses are not approved and will be your responsibility.

Recruitment/Relocation Incentive

On a case-by-case basis, the following incentives may be approved:


• Recruitment incentive if you are new to the federal government
• Relocation incentive if you are a current federal employee
• Credit toward vacation leave if you are new to the federal government
  
  
Concurrent Vacancy Announcement

This vacancy is also being announced as Vacancy Announcement Number 2000118SLMP under Merit Promotion regulations. Please review that announcement to see if you are eligible for consideration under Merit Promotion Procedures. Note: You must apply separately for each announcement in order to be considered under both procedures.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will use a method called Category Rating to assess your application. Here’s how it will work: You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities:

• Knowledge of markup languages (HTML, DHTML, XML, XHTML, etc.), scripting languages (Javascript, AJAX, ActionScript, etc.), web services, and cascading style sheets (CSS) used to develop usable, dynamic, and interactive web content; control layout, text styles, and overall presentation; and improve accessibility.
• Skill in articulating ideas, recommendations, and findings as well as explaining technical and non-technical data based on analysis and evaluation.
• Ability to research and conduct probing analyses, in order to determine the nature and scope of operational problems pertaining to a variety of digital content
  management and publishing activities.
• Skill in using a Drupal-based Content Management System (CMS) and supporting tools to manage content, site structure and other critical elements of external and intranet on
  behalf of customer organizations.
• Skill in troubleshooting activities, identifying the root cause of the issue (system or coding); escalation of system issues to other members of the team; and correction of coding issues.


Your answers to the questions will be used to place you in one of three categories: Best Qualified, Well Qualified, or Qualified.

• We will verify your answers to the questions in your resume. If your resume doesn’t support your answers, we may lower your score, which could place you in a lower category.
• Within each category, veterans will receive selection priority over non-veterans.


Additional assessments may be used, and, if so, you will be provided with further instructions.

If you are eligible under Interagency Career Transition Assistance Plan or GSA’s Career Transition Assistance Plan

To preview questions please

Background checks and security clearance

Security clearance

Drug test required

No
• Required Documents
  
  ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
  
  Note: If required to submit an SF-50 (Notice of Personnel Action), an equivalent agency Notice of Personnel Action form is acceptable. Such document(s) must show all of the following: effective date, position, title, series, grade, and rate of basic pay, tenure group 1 (career) or 2 (career-conditional), position occupied group, and name of agency. If you are a GSA employee (except in the OIG), you are not required to submit an SF-50.
  
  If you are a 30% or more disabled veteran, VEOA or VRA applicant or qualified spouse, widow/widower, or parent:
  
  
• Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows the dates of your active duty service. If selected, a DD-214 showing your type of discharge (member 4 copy) will be required prior to appointment.
  
  
• If you are a disabled veteran, or are applying under VRA or VEOA as a spouse, widow/widower, or parent of a veteran, submit both of the following in addition to the DD-214:
  
  • completed
  • proof of your entitlement (refer to
  
  
  If you are active duty military- Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).
  
  If you are a current Federal employee or Submit your latest SF-50.
  
  If you are eligible under an Submit your latest SF-50.
  
  If you are a
  
  If you are a
  
  
• one or more SF-50s, including your most recent one that shows you were on a competitive time-limited appointment(s) with a Land Management Agency and served on the appointment for a period(s) totaling more than 24 months without a break of 2 or more years.
• Copy of your agency’s annual performance appraisal(s) or written reference(s) from a supervisor at the agency verifying satisfactory performance during your appointment(s).
  
  
If you have a disability: Submit proof of eligibility. For information on eligibility and required documentation, refer to USAJOBS’s

If you are applying under another special appointment authority: Submit proof of your eligibility under the appropriate appointment authority. See USAJOBS's

If you are eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• Benefits
  
  A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
  
  You will have access to many
  
  • Health insurance (choose from a wide range of plans)
  • Life insurance coverage with several options
  • Sick leave and vacation time, including 10 paid holidays per year
  • Thrift Savings Plan (similar to a 401(k) plan)
  • Flexible work schedules
  • Transit and child care subsidies
  • Flexible spending accounts
  • Long-term care insurance
  • Training and development
  
  
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• How to Apply
  
  Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here:
  
  To begin, click the Apply Online button on the vacancy announcement.
  
  • Sign in or register on USAJobs and select a resume and documents to include in your application.
  • Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
  • Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
  • Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer); USAJOBS (click the "USAJOBS" link to complete the transfer process) or FAX (read the “Fax instructions” provided prior to printing the Fax Cover Sheet and faxing your information).
  
  
  Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
  
  Agency contact information
  
  Shonda Lawton
  
  Phone
  
  Fax
  
  111-111-1111
  
  Email
  
  Address
  
  GSA, Office of Strategic Communication
  General Services Administration
  1800 F Street
  Washington, District of Columbia 20405
  United States
  
  Next steps
  
  After The Closing Date/deadline
  
  • ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
  • REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
  • SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
  • FINAL JOB OFFER:Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
  • FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your status by logging into USAJOBS. Go to My USAJOBS and then to Applications.
  
  
  Thank you for your interest in working for U.S. General Services Administration!
• Fair & Transparent
  
  The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
  
  Equal Employment Opportunity Policy
  
  The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
  
  
  Reasonable Accommodation Policy
  
  Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
  
  A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
  
  Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
  
  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
  
  
  
  You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
  
  Learn more about
  
  Legal and regulatory guidance
  


This job originated on

• Seniority level

  Associate

• Employment type

  Full-time

• Job function

  Information Technology

• Industries

  ConstructionGovernment AdministrationFinancial Services