Learning & Development Manager - voco™ Makkah - SaudiArabia

Location: Al Khobar
Company Name: voco

Description

About us

Reliably Different - Welcome to voco™, IHG’s new upscale brand. We call our Hotels voco™. It means ‘to invite’ and ‘call together’ originating from Latin – representing our thoughtful, unstuffy and charming nature. Guests tell us that voco™ is fun without being vanilla, trendy without being alienating and premium, without being stuffy. This unique and playful attitude, combined with a consistent level of quality, sits at the heart of our brand.The world's first voco™ Hotel opened in November 2018 in Gold Coast, Australia and the first voco™ Hotel in Saudi Arabia will be opening soon in Makkah & Al Khobar, Saudi Arabia.voco™ Makkah represents a cultural pathway to shared traditions, a narrative of past and present and a service culture of gestures and expressions. Located in the immediate vicinity of Masjid Al Haram, within Maad Hospitality Towers Development, step into an upscale world where timeless a culture of hospitality meets modern refinement. voco™ Makkah offers 4200 comfy and characterful rooms combining warm personal touches with contemporary style. The hotel affords guests with an incomparable hidden lifestyle, with bespoke retail, personable cafés and restaurants, lounge areas, event spaces, and separate male and female prayer halls.

Your day to day

You will be responsible for managing the hotel's learning & development function, including developing a compliment of qualified departmental trainers and establishes a hotel system for generating training data and evaluating results. The L&D Manager's position impacts on the skills, knowledge and attitudes of every hotel employee and ensures the availability and use of effective resources. The position also plays a leading role in promoting the desired work culture around the Winning Ways of the InterContinental Hotels Group and the brand ethos.Being one of the largest and most prestigious hotel chain in the world means that to maintain a high standard of service is imperative by keeping up the image of the hotel and providing a star class service by fulfilling your duties as a L&D Manager. Interact with colleagues’ in a friendly manner and must be have a contagious, zealous personality. As the morale, the skills and the productivity of the employees rests on your shoulders.

What we need from you

Candidate to possess at least 2 years of experience in any 4/5 Star hotels as L&D Manager in 400+ size property. Makkah being a religious destination, only Muslims are allowed to work and stay in Makkah as per the local governing laws.

What we offer

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve. So whoever you are, whatever you love doing, bring "you" to voco™ hotels and we'll make sure you'll have room to be yourself.