Senior Account Executive

Company Name: Commonwealth//McCann
Location: UAE

Role overview:

This role provides an important foundation for our clients and account handling teams alike. As a Senior Account Executive, you will need to create a strong relationship with your client contacts, collaborate effectively within your team and build solid relationships across the wider agency.  

You will need to keep the account team ‘ticking over’ by providing top-class administrative support which pre-empts client requirements, ensures successful delivery of jobs for clients, maintains a profitable service and goes the extra mile in representing Commonwealth McCann Dubai. Most importantly, we ask you to take responsibility for your own learning and career development by participating in learning events, undertaking self-learning and positively contributing to your performance management requirements.

Here are your key responsibilities as a Senior Account Executive in Commonwealth McCann Dubai:

• Understanding the business inside and out
• Know your client’s market, competitors, marcom mix and relevant media platforms; keep this updated at all times.
• Creativity
  

• Develop solid understanding of full briefing process and what is required both from a client perspective (budget, timescales, briefs etc) and from an internal perspective (what do creative need to deliver an exceptional creative product including consumer insight, production information, competitor awareness etc).

• Take a brief, identify the relevant approach and draft relevant materials depending on your area of business.

• Help your brands find their truth and turn that truth into creative ideas to build a more meaningful role for those brands.
• Balance the demands between client requirements and creative ideas; manage the tension between client demands and creative demands professionally and within your area of control.
• Creating demand and driving for results

• Prepare and update relevant lists and reports, and ensure background information researched and prepared for briefs or presentations.

• Manage your key responsibilities and work towards exceeding KPIs.

• Manage and issue status reports and timing plans as required and share with relevant people.

• Spot business opportunities and work with your Account Director to leverage these; create opportunities to present work or ideas to key clients.
• Commercial and financial know-how
• Understand and manage the basics of agency financial management (third-party suppliers & internal rate cards); provide accurate quotes as required.
• Track systems and data according to your area of business, sharing information regularly with relevant people/teams; ensure jobs are scheduled on time and budget, regularly monitoring progress and costs, highlight any issues immediately with relevant people.
• Managing relationships and teamwork
• Develop strong relationships in your team and across the wider agency with other departments.
• Develop effective relationships with client contacts and manage these to ensure client satisfaction.
• Develop strong relationships with relevant external suppliers and other third parties.
• Personal effectiveness and adding value
• Prioritise your workload and time effectively ensuring you meet deadlines; identify problems early and alert relevant people as they arise
• Integratio
• Work closely with other teams in client services and develop effective relationships with other departments with a basic understanding of what they do and how they do it.
• Security and intellectual property
• Take actions to protect Agency intellectual property and output to ensure third parties don’t have access.
• Putting the service in client service
• Deliver best-in-class service to your clients by listening and questioning professionally.
• Provide leadership and expertise for your client and their brands
• Selling and influencing
• Identify sales opportunities with clients by building effective relationships with them, listening well and questioning appropriately.
• Systems and processesd
• Deliver efficient reporting by utilising Agency systems and processes provide management reporting according to your role using client and agency systems
• Marketing innovation and technology
• Keep abreast of marketing trends and innovations; understand how to apply these to the client work you are delivering.
• Apply your cultural and language awareness across all client campaigns; ensure translations are appropriate and effective for the region/country and language.

• Presentation and communication 

• Demonstrate active listening during internal Agency meetings and external client or third party meetings; follow through with effective questioning.

• Demonstrate an ability to present and communicate information professionally according to your role and level.

 

• Seniority level

  Mid-Senior level

• Employment type

  Full-time

• Job function

  AdvertisingBusiness DevelopmentMarketing

• Industries

  Marketing and Advertising