Sr.Executive Business Intelligence Data Governance

Company Name: Ufone
Location: Austrailia

Job Purpose:  

This position exists to govern all BI projects with respect to services agreed with internal and external customers. The incumbent will assist in the development of Quality control and Quality Assurance processes/policies for BI deliverables and also ensure necessary adherence and compliance, essentially acting as the Quality Champion/ Specialist.

Job Responsibilities:

• Govern all BI projects with respect to services agreed with internal and external customers.
• Identify, draft, and negotiate service level agreements. Monitor and Measure KPIs agreed in SLAs and manage SLA compliance against contracts.
• Vendor management responsibilities include liaising with vendors of operations, development and application solutions for support as well as, the evaluation of vendor’s support performance with respect to business and organizational KPIs.
• Technical Writing – documentation of all internal technical SOPs, Work Instructions, management reports and presentations. Draft Request for Proposals (RFPs), SLA and contracts for procurements and agreements of new support services.
• Ensure management and availability of necessary SOPs to fulfill audit requirements. Ensure necessary controls are in place as per audit policies and participate in Audits when required.
  
  

Designation Level:

• Senior Executive

 

Reporting to:

• Manager

Education (Qualification / Certifications) 

• Bachelors in Computer Science/Business Administration

Required Experience:

• 2-3 years of relevant experience, working in processes improvement and optimization domain.
• Sound understanding of procurement processes, financial terms, BI processes and quality assurance in data domain

Skills and Expertise: 

• Technical Documentation

• Procurement processes awareness

• BI processes awareness

• Good communication, Presentation Skills

• Strong follow-up

Employment Type:

Permanent

Note: The shortlisted candidates will be contacted within 8 working days of closure of position.

• Seniority level

  Entry level

• Employment type

  Full-time

• Job function

  Information Technology

• Industries

  Telecommunications