Company Name: Cisco
Location: Austrailia
What You'll Do
The Systems Engineer is a customer-focused technical sales professional who provides high level technical support and guidance to customers. He / she collaborates with the Account Manager to recommend and develop appropriate customer solution offerings. Define solution options and articulate the benefits of a Cisco solution. Research and demonstrate solution return on investment. Coordinate solution development, including demonstrating replicable architectures and researching customized solutions. Develop proof of concept, including presentation and documentation of test results. Develop or oversee development of presentation materials. Present technical components of Cisco solutions to customer.
Who You'll Work With
The Systems Engineer provides an architectural perspective across the Cisco product portfolio and can demonstrate his / her technical specialization for specific opportunities. Acts in an increasingly consultative fashion and is looked to as an expert, or trusted technical adviser, in his / her field by the account team and customer. All SEs engage customers face-to-face or via collaborative tools and technology such as WebEx, Telepresence, etc. Identify Opportunities, Participate in the creation of an overall account plan, Participate in the creation of a technical account plan, Actively generate leads through customer meetings, seminars, and education. Define customer business problem in a technical context. Help plan for and move deals through the sales process by knowing how and when to engage the appropriate Cisco and partner tools and resources (such as CSE, SE, PSS, AS Engineers, etc.)
Who You Are
Eye For Business
We Are Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool.
The Systems Engineer is a customer-focused technical sales professional who provides high level technical support and guidance to customers. He / she collaborates with the Account Manager to recommend and develop appropriate customer solution offerings. Define solution options and articulate the benefits of a Cisco solution. Research and demonstrate solution return on investment. Coordinate solution development, including demonstrating replicable architectures and researching customized solutions. Develop proof of concept, including presentation and documentation of test results. Develop or oversee development of presentation materials. Present technical components of Cisco solutions to customer.
Who You'll Work With
The Systems Engineer provides an architectural perspective across the Cisco product portfolio and can demonstrate his / her technical specialization for specific opportunities. Acts in an increasingly consultative fashion and is looked to as an expert, or trusted technical adviser, in his / her field by the account team and customer. All SEs engage customers face-to-face or via collaborative tools and technology such as WebEx, Telepresence, etc. Identify Opportunities, Participate in the creation of an overall account plan, Participate in the creation of a technical account plan, Actively generate leads through customer meetings, seminars, and education. Define customer business problem in a technical context. Help plan for and move deals through the sales process by knowing how and when to engage the appropriate Cisco and partner tools and resources (such as CSE, SE, PSS, AS Engineers, etc.)
Who You Are
Eye For Business
- Learn a broad-level of knowledge of the business economics and trends of the industries and vertical markets in which one's customers conduct business, and how Cisco solutions add financial and strategic value.
- Build relationships both within and outside of Cisco; establish credibility quickly through personal self-confidence
- Strong understanding of the customer business model and financial pain points; ability to frame Cisco offerings in terms of business drivers
- Advanced understanding of Cisco vision and technology; articulate the vision from the customer perspective
- Understand customer business drivers and how to map these to a customer network platform
- Understand internetworking industry trends, including new products and solutions
- Understand competitive product and solution landscape
- Advanced knowledge in Routing & Switching, DC and Security
- Advanced knowledge in Networking Platform Design
- Excellent technical consulting skills, including ability to define trade-offs, ask probing questions, and incorporate Cisco solutions into a broader technology environment
- Actively share information about common replicable architectures that are most appropriate for assigned customers
- The technical specialist SE has an in depth knowledge of their specialization and adjacent technologies including product, technology, and competitive information
- Excellent written and verbal communications skills are required
- Excellent presentation skills are required
- The SE role is very dynamic role where you will be required to have the technical depth and breathe and be able to deliver presentations to the customer describing Cisco's Architectures, Business Outcomes and Business Value.
- 8+ years-related experience.
- Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis required.
- Pre-Sales experience required.
- Typically requires BS/BA (EE/CS) or equivalent.
- CCIE Certification preferred. "
We Are Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool.
Seniority level
Not ApplicableEmployment type
Full-timeJob function
Information TechnologyIndustries
Computer HardwareComputer SoftwareComputer Networking
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