NOC Engineers - Electric Vehicle Charging Infrastructure

Company Name: Modis
Location: USA

Due to rapid growth and expansion, we have several new full-time, NOC Engineer jobs near Herndon, VA available through Modis. In this role, you’ll support the power distribution and troubleshooting of highly complex systems for a multi-billion dollar national electric vehicle charging station infrastructure network while managing relevant vendors/suppliers.  This is an exciting opportunity to get involved with an ever-growing industry for many years to come that will change how we utilize energy resources for the future of transportation.

Very competitive salary plus annual bonus, paid overtime and full benefits including 14 holidays and two weeks PTO to start, UHC major medical, dental, vision, and 401k.

 

Engineer job responsibilities include:

• Utilizing your expertise to troubleshoot, analyze and report on field failures and root cause findings by manufacturers.
• Hardware supplier quality analysis including supplier assessments, site audits including manufacturing facilities, supplier corrective actions, and supplier quality score carding.
• Developing and implementing concepts and methods that reduce cost without compromising existing quality standards and processes.
  
• Continuously measure and reporting the quality metrics for hardware install base including field failure rates, fielded MTBF, performance data, and Pareto analysis.
• Assist with the planning and introduction of quality requirements, standards, and guidelines to improve product reliability and customer experience.

 

Required Qualifications:

• Bachelor's degree is required with preferred majors of Electronic, Systems or Electrical Engineer, though flexible for those with majors in Mechanical, System, Telecommunication Engineering, as well as Computer Science, are acceptable.
• Any professional experience involving troubleshooting, root cause findings and failure analysis with a strong customer focus. 
• Prior NOC (Network Operations Center) experience is also helpful, though not a mandatory prerequisite.
• Prior experience with vendors/suppliers is helpful while holding them accountable for component deliverables and resolution.
• Ideal candidates possess assertiveness, enthusiasm, strong aptitude, steady/calm demeanor, takes initiative, drive to create solutions, willingness to learn, and strong problem-solving abilities.

• Seniority level

  Associate

• Employment type

  Full-time

• Job function

  Engineering

• Industries

  Renewables & EnvironmentAutomotive