Senior Operations Manager

Company Name: Roshni Rides
Location: Austrailia
Posted by:

Aaliya Agha

Aaliya Agha

HR Manager at Roshni Rides

JOB TITLE: Senior Operations Manager

REQUIRED YEARS OF EXPERIENCE: 6-8 Years

DEGREE REQUIREMENT: BBA/MBA Supply Chain / Finance / Logistics

JOB SPECIFICATIONS: Karachi Based

THE COMPANY

Roshni Rides is a start-up company that aims to provide an affordable, reliable and safe ride for female commuters in Pakistan. We operate as a formalized pick-and-drop option for females that currently struggle with their daily commute. 

THE POSITION

We are looking for a Senior Operations Manager Position that can oversee 

• Overseeing high-level management of daily operations of our drivers and vehicles to ensure they are running efficiently and effectively. 
• Driver performance reports 
• Making sure customer complaints are resolved 
• Making sure changes are communicated to sourcing  
• Quick decision-making and SOP Development
• High-level Fleet Management 
• Shift On-time reports
• Utility reports
• Spend/Revenue reports per route 
• Process improvement in Fleet Management  
• Cross-functional work with B2B client issues
• Plans and oversees strategic, operational, and administrative programs, projects, and/or services of broad significance to the organization within the designated functional area of focus.
• Establishes and implements short- and long-range department goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement.
• Provides strategic advice and recommendations to leadership in the development, implementation, and evaluation of new or modified operating policies, practices, and procedures within the specified functional area of focus.
• Analyzes, designs, documents, and implements internal reporting systems and procedures for the organization or business entity, within specified functional area of operation, as applicable to the specified functional area of focus.
• Looking after Financial matrix, data analysis and cost monitoring modules
• Performs miscellaneous job-related duties as assigned.
• Managing regulatory issues 
• Develop, implement and review operational policies and procedures.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Build alliances and partnerships with other organizations.

REQUIREMENTS: 

• Strong persuasive and communication skills
• Management and multi-tasking skills
• Problem solving and prioritising skills
• Ability to think on your feet
• Handle tough situations and find solutions to real-time problems 
• A customer-oriented attitude
• Ability to build a team
• Self-starter
• Go-getter
• Ability to build consensus and relationships among managers, partners, and employees

THE LOCATION 

Main city Karachi, Pakistan 

WHY SHOULD YOU APPLY? 

Work for an award winning start-up that is seeking to create real impact in the world. Take on a role in which your will be given immense responsibility and ownership of tasks. Excellent growth and advancement opportunities.

• Seniority level

  Mid-Senior level

• Employment type

  Full-time

• Job function

  ManagementAdministrativeSupply Chain

• Industries

  Information Technology and Services