Company Name: Turbo Motors Co. Ltd., Japan
- Executive to ensure good quality service level by ensuring courteous and prompt response.
- Executive to ensure that all queued customers are entertained through live chat and no one has left chat without the query being answered and responded in all terms.
- Executive to forward all email quotations duly received from clients to respective sales team member and responded.
- Executive must be hands on with knowledge of all country’s import policies for educating customers.
- Executive to remain update with import policies and procedures as amended or modified.
- Maintaining strong communication and coordination with all stake holders including other back office sections.
- Executive shall be working in unassigned markets for procure more business ties by promoting customers and sales.
- Executive must be able to work in extra hours (if required) and shift rotation (day & night)
- Executive to maintain operations by 24/7 weekends, national or public holidays.
- Executive to ensure sharing live chat leads and registered complaints assigned to team members.
- Executive to keep update documents, records and customer services log book.
- Executives to held short meetings with team members for their service actions and discussions for advantages.
- Executive to keep master log book update with new queries and accomplished assigned tasks for annual confidential reports.
- Executive to report on first priority given tasks provided by superiors.
Apply Now at Mustakbil.com
This job was originally posted on Mustakbil.com
0 Comments