Business Analyst

Company Name: Cycleon
Location: Netherland
Posted by:

Valerie Chetty

Valerie Chetty

HR Manager

Business Analyst at Cycleon

Cycleon is a leading reverse logistics company in Europe, Australia and North America. With an extensive client portfolio we are expanding along with the growing market of product returns. We believe that returning a product should be a smooth and fast process in which we can add value to the experience of both the consumer as well as the client. Our key factor is flexible automation, which makes us a strong IT driven organisation with clear focus and efficient processes and structure.

The role..

As Business Analyst you take an active role analysing business processes to identify issues. Next to this you define the solution to the issues by defining and refining the user stories. You also support the Product Owner and IT-team with new features they want to develop in an Agile way. You refine the roadmap and guarantee that the business needs and non-functional requirements are translated to the IT solution requirements. Once developed, you make sure that the solution is rolled out into the organisation.

Your focus:

• You build the bridge between business and IT
• You define what direction our new business development should go 
• Through analysis, you are driver that brings an issue to its resolution
• Doing so, you support the product owners as well as the implementation managers in daily operations
• You focus on simple solutions for complex problems, by articulating clear stories for our developers
• You identify milestones in the features that have heavy impact on the organisation and make sure they are accounted for and rolled out
• You play an active role in the refinement of user stories to ensure user story feasibility
• You create and maintain the process flow of the application, together with the IT-team

Your talents:

• University degree with business studies. This role is well suited for a starter or 1-3 years’ experience managing international client projects.
• Confident in your project management skills and abilities
• Commercially focused, understanding the forces within commercial, IT and operational playing fields
• Tech savvy with the ability to understand & explain the underlying complex Reverse Logistics processes & flows
• Confident presenter whom is able to communicate easily complex subjects with both internal teams and external partners
• Self-starter with lots of initiative and passion for what you do
• Excellent business English both verbally and written

What we offer: 

The opportunity to work in our multi-cultural dynamic environment. To contribute to our passion for the best results, our innovative thinking and customer driven core values, the way we work and how we cherish our pioneering team spirit. And of course an ambitious and challenging working environment in the growing market of Reverse Logistics! 

Please apply with a motivational letter and CV in English to our Service Delivery Manager, Sascha Ramondt at sascha.ramondt@cycleon.com

• Seniority level

  Associate

• Employment type

  Full-time

• Job function

  AnalystBusiness DevelopmentInformation Technology

• Industries

  Logistics and Supply Chain