Business Analyst/Account Executive

Company Name: Digital X Technologies
Location: UAE
Posted by:

Praveen K.

Praveen K.

Chief Executive Officer at Digital X Tech | Demand Generation | Programmatic Advertising | Performance Marketing

Job Summary

Business Analyst/Account Executive plays a pivotal role in shaping and delivering digital platforms and services for our clients.

Digital X brings value to its clients at all stages of digital solution design: Strategy, Experience Design, Product & Service Design, Development and post-launch optimization of critical digital platforms for business. With its recognized commitment to innovation and agility, Digital X helps brands to grow and expand their businesses through digital technologies whilst optimizing time to market and return on investment.

We are looking for a high performing Business Analyst to join our fast-growing global digital agency. You will be a fully engaged partner to the success of a project. The Business Analyst leads the requirements gathering process and works as a liaison among a project’s stakeholders in order to understand the business issues and challenges of a client’s organization and to recommend solutions that enable clients to achieve their goals. The Business Analyst works closely with digital strategists producers, designers, and technology teams to understand, analyze, and document requirements and deliver functional specifications for project delivery. As a Business Analyst on our team, you will also interface with client executives and business users representing our brand name in the digital technology industry.

What you do:

• Lead the requirements gathering process

• Quickly understand the business issues and challenges of a client’s organization and industry

• Translate the "what" from the requirements into the "how" for specifications

• Translate business needs to system solutions

• Recommend new features or improvements to features to the client based on industry-related expertise, experience, analytics data, and best practices

• Ensure business, functional, and technical requirements are captured, organized, approved by the client, and followed throughout the lifecycle of the project

• Lead business and technical analysis sessions to support new web and mobile application development efforts to meet current and projected business needs

• Create design specifications, user scenarios, and process flow diagrams

• Provide analysis and support for the client, strategy, design, user experience, quality assurance, and development teams from project concept to completion

• Collaborate with the project team to ensure a standard level of requirement understanding

• Work as a liaison between the client and offsite team members by going beyond the typical BA work

• Support client services with the initial phase of discovery and refining of client requests

• Support the tech team and Client Services team with Scope of Work definition, project kick-off, and planning

We thrive in a fast-paced environment where self-starters excel and can precisely apply learnings and provide direction. The role does not require deep technical experience; however, it does require an understanding of digital marketing, project management, digital Experience Design, and Development/Implementation processes as well as constant interactions with internal technical and non-technical departments and clients. To this end, any level of experience or understanding of the process or theory of programming, Digital Platforms(Email, SMS) and project management are highly valued.

Minimum Required Qualifications

• Minimum 3 years’ experience as Business Analyst for a digital agency/consulting firm working on digital projects

• Experience working with cross-functional and globally distributed digital teams.

• Strong leadership abilities.

• Exceptional written and oral communication skills.

• Strong presentation skills with a desire to grow this skill-set.

• Demonstrated ability to prioritize to manage time and multiple tasks, daily.

• Demonstrated ability to think analytically with the ability to problem-solve laterally.

• A self-starter who takes initiative and energizes the teams they interact with.

• Any knowledge of or experience with strong Digital understanding is beneficial.

• Bachelor's degree required, Master's degree preferred (preferably in Project Management, Computer Science or a related field)

• Seniority level

  Associate

• Employment type

  Full-time

• Job function

  Project Management

• Industries

  Marketing and AdvertisingInformation Technology and Services