Call Center Agent

Location: Lahore
Company Name: Anderson Enterprises

Anderson Enterprises is hiring an Outbound Call Center Agent in their Lahore office for outbound/cold calling to sell their services and products.

Inside Sales Duties and Responsibilities:

• Cold calling; making multiple outbound calls to potential clients
• Understanding client needs and offering solutions and support
• Qualifying leads from digital campaigns, references
• Creating and maintaining a list/database of prospect clients
• Presenting and delivering information to potential clients
• Answering potential client questions and follow-up call questions
• Tracking weekly, monthly, and quarterly performance and sales metrics
• Building pipelines with channel partners and team members to close sales
• Maintaining database of prospective client information
• Closing sales and working with the client through the closing process

Inside Sales Requirements and Qualifications:

• Must have a good English communication skill (spoken - British accent will be preferred)
• Comfortable making cold calls and talking to new people all-day
• Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers
• Persuasive and goal-oriented
• Possesses an energetic, outgoing, and friendly demeanor
• Eager to expand the company with new sales, clients, and territories
• Self-motivated and self-directed
• Able to multitask, prioritize, and manage time efficiently
• In-depth understanding of company services and its position in the industry
• Knowledge of sales process from initiation to close
• Ability to work independently or as an active member of a team
• Three years’ experience in an outbound call center, inside sales experience, or related sales experience preferred
• Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM

Job Type: Full-time

Experience:

• Call Center: 3 years (Preferred)

Education:

• Bachelor's (Preferred)

Location:

• Lahore (Required)