Call Center Agents / Closers

Location: Islamabad
Company Name: DBN Pvt. Ltd

• Shortlisted Candidates would be contacted to show up for an interview.
• Selected Candidates would be provided with 1 week of training before they are placed on calls.
• Applicant should have good English Communication skills.
• contact in case of confusion 0518442074
• Rawalpindi Based only

JOB DESCRIPTION:

• Utilizes the proper elements of all Quality Management Systems and supports the quality process through proper operator training and supervision.
• Assist caller with filling out online application and submitting it electronically to the provider for processing.
• Monitor individual CSR’s calls in real time and provide mentoring and feedback.
• Provide CSR assistance in call management as needed.
• Respond to calls escalated from CSR’s, and seek Supervisor for guidance when necessary.

Job Type: Full-time

Salary: Rs26,000.00 to Rs50,000.00 /month

Experience:

• sales: 1 year (Preferred)

Location:

• Rawalpindi (Required)