Admin Assistant

Company Name: IDP Education Ltd
Location: Austrailia

IDP Education Limited is an ASX listed company that is 50% owned by 38 Australian universities and headquartered in Melbourne, Australia. IDP’s core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing and training.

We are setting out to be the world's leading platform and connected international student community through building tons of new products to put our customers at the heart of everything we do.

For over 50 years our global network of 93 offices has been helping students to achieve their goals through studying abroad. By pursuing a global education at the beginning of their careers, we help them experience life-changing opportunities. For more than 5,000 employees in more than 50 countries, IDP Education is a specialist employer of choice in major cities across the globe.

If you share our passion in helping people to pursue their dreams through education and thrive in an innovative agile digital culture then come and join us as we undergo our digital revolution.

POSITION PURPOSE

The Administration Assistant is responsible for providing administrative support to the Country Manager in accordance with IDP policies.

Strict adherence to administration requirements is an essential part of the job.

Key Responsibilities;

O Administrative

O Project Service Enhancement

Responsibilities

• Receive, direct and relay telephone messages and fax messages.
• Pick up and deliver the mail.
• Record and handle all incoming and outgoing couriers.
• Welcome visitors and guests and direct appropriately.
• Register walk-in, call-in students on Client Relation Management (CRM) system and assign to counsellors.
• Assist in the planning and preparation of meetings, conferences and conference telephone calls.
• Make preparations for meetings.
• Maintain an adequate inventory of office supplies.
• Monitor the use of supplies and equipment.
• Coordinate the repair and maintenance of office equipment.
• Provide word-processing and secretarial support.
• Ensure office is in order at all times
• Assist the Office Manager and other staff as required.

What We're Looking For

• University graduate with 2-3 years’ experience in a similar position.
• Excellent in English language, especially English speaking & listening.
• Customer Service oriented
• Excellent communication and problem solving skills.
• Committed to hard work and continual learning.
• Effective verbal and listening.
• Word processing programs at a highly proficient level.
• Time management skills.
• Receiving/directing queries in timely and professional manner.
• Accurate registration of all leads on CRM system
• Ability to interact effectively as a member of the team and work collaboratively with other departments.

WORKING AT IDP

IDP Education’s ongoing success comes from our highly committed and caring employees around the globe. We encourage teamwork in order to leverage our people's diverse talents and expertise through effective collaboration and cooperation throughout our business.
We strive to provide a working environment where people are encouraged to excel, be creative and seek new ways to solve problems, take initiative, generate opportunities and be accountable for their actions.

We believe in developing dynamic, inclusive work places that encourage and celebrate cultural differences and views, and provide opportunities for personal, professional and career development all around the world. We respect diversity in our people: their ideas, work styles and perspectives as well as offering flexibility to ensure employees enjoy a satisfying balance of work and personal life.

• Seniority level

  Mid-Senior level

• Employment type

  Full-time

• Job function

  Administrative

• Industries

  Information Technology and ServicesComputer SoftwareFinancial Services