Deputy General Manager

Company Name: Binding Partnerships
Location: SaudiArabia

Riyadh-based Applicants Only

Deputy General Manager

This position is for a Saudi National or Arabic speakers. 

PURPOSE

Provide leadership and development to theatre teams and communicate the Company’s Guest Promise to all associates in a professional and safe work environment. Supervise daily operations to ensure the delivery of the clients Guiding Principles: Ownership, Service, Innovation & Diversity, and Leadership.

 

ESSENTIAL FUNCTIONS

• Engage our guest’s with an unmatched experience that is friendly and fun, facilities that are clean, and service that is quick.
• Provide direct oversight of the integrity and accuracy of theatre systems and controls.
• Provide leadership and guidance to associates to achieve optimum theatre operations. Primary emphasis is on the ability to deliver results through planning and execution. Effectively get results through others.
• Build relationships and partner with supervisors, peers, subordinates, guests, vendors and corporate partners.
• Perform daily opening and closing operational duties.
• Oversee all theatre departmental functions.
• To undertake all projection-based duties required as per company guidelines, including daily operation of projection equipment, management of playlists and routine maintenance.
• Oversee the performance management process. Ensure that regular, continuous, two-way communication occurs regarding performance and development.
• Actively provide timely and accurate coaching to associates to assist with their growth and development as well as manage their performance.
• Write a weekly performance schedule that optimizes film revenue, concession revenue, and guest satisfaction.
• Prepare the weekly Managers’ Schedule in a timely manner.
• Assist in setting and ensuring successful delivery of theatre budgets, goals, and objectives.
• Assist and guide managers in obtaining goals and objectives for their respective areas.
• Review financial numbers utilizing daily, weekly, monthly, and quarterly reports. Use reports as a management tool to optimize financial results and the guest experience.
• Maintain regular personal attendance for all scheduled shifts per the Management Work Schedule Policy.
• Uphold the clients Business Conduct Ethics and ensure compliance with company programs.
• All other functions as designated by your line Managers and superiors.

MIMIMUM REQUIREMENTS

• One year guest service experience in a fast paced environment.
• One year of experience in operational execution.

 SKILL REQUIREMENTS

• Working ability to perform and lead all management and crew functions. 
• Demonstrated ability to listen, communicate, and work effectively with guests in a high volume setting.
• A proven developer of people.
• Demonstrated analytical, planning and problem-solving skills.
• Proven ability to consistently deliver results with minimal supervision.
• Standing, walking, lifting, twisting, and bending on a frequent basis.
• Proficient computer knowledge (Windows, Word, Excel, theatre-specific systems).
• Manager, Senior Manager, or commensurate experience required.
• Undergraduate degree preferred.

• This position is for a Saudi National or Arabic speakers. 

• Seniority level

  Mid-Senior level

• Employment type

  Full-time

• Job function

  Management

• Industries

  RetailFood & BeveragesHospitality