Manager, Solution Consulting Sales 2 Locations ReqID:24931 - Munich

Company Name: Süddeutsche Zeitung
Location: Germany

Positionsbeschreibung

Description

Manager, Solution Consulting (Pre-sales)
Location: Germany
ServiceNow is changing the way people work. With a service-orientation
toward the activities, tasks and processes that make up day-to-day work
life, we help the modern enterprise operate faster and be more scalable
than ever before.
We’re disruptive. We work hard but try not to take ourselves too seriously.
We are highly adaptable and constantly evolving. We are passionate about
our product, and we live for our customers. We have high expectations and a
career at ServiceNow means challenging yourself to always be better.
The Solution Consulting (pre-sales) organisation is a vital and
well-respected part of the sales eco-system at ServiceNow who set and
expect high standards regarding interactions with prospects and
customers and also internally, with a focus on performance.
Due to rapid growth in the EMEA region we are seeking an experienced
Solution Consulting Manager to lead and manage a team of highly experienced
Presales Solution Consultants based in Germany. The manager will have
strong influencing and networking skills in order to connect the team to
the outside world and ensure that the region is appropriately represented
at an EMEA level. The manager will also bring the gravitas and experience
to coach and develop senior individual contributors.

What You Get To Do In This Role

• Drive recruitment, hiring, development and retention of exceptional
  

(Advisory) Solution Consultants to fill staffing requirements within a
defined territory

• Review resource alignment, SC activity, planning for specialized coverage
  

for all major sale activity areas (direct and indirect)

• Participate as a stakeholder in territory reviews, resulting in exceptional
  

customer intimacy of the key opportunities and validate the pipeline.

• Provide real time coaching leadership to the field pre-sale advisory
  

solution consultants, focused on supporting all sale activities in the sale
district assigned.

• Build an effective network across all areas of the company and develop deep
  

relationships with sale counterparts.

Measure Of Success In The Role

• Driving growth of the business in line with corporate goals
• Attraction, retention & development of key employees
• Enabling the team and diversifying the portfolio into our defined accounts
• Being recognised as a strong leader by your peers, direct line reports and
  

the organisation

• Coaching the team to retain and upsell in key focused accounts
  

In order to be successful in this role, we need someone who has:

• Extensive experience and demonstrable track record of leading exceptional
  

talent

• Demonstrable evidence of coaching, mentoring and leading a team of highly
  

valued individual contributors

• Previous experience of mobilising talented teams to sell to business
  

people, outside of IT in major verticals

• A thorough understanding of the SaaS market space, the provision of cloud
  

solutions and a full working knowledge of services from a business
perspective.

• Ability to motivate and inspire a growing team of leading Solutions
  

Consultants

Our Core Values Are

Respect and Dignity All officers and employees are expected to comply with
all applicable discrimination and harassment laws. In addition, we expect
all officers and employees to interact with each other with mutual respect,
dignity, kindness and common courtesy. Respect means that we value people
equally, regardless of their race, religion, gender or other categories
protected by applicable law.
Performance and Execution ServiceNow strives for a performance culture, one
that rewards, recognizes and celebrates superior performance across all
business disciplines. We want to excel and be the best at what we do. The
Company will continually raise the bar on performance and shall communicate
explicitly with our operating units and our employees on their performance.
We wish to have a culture of execution, one that is invested in continually
improving our abilities to execute our stated strategies in all
disciplines, in contrast to a culture that obsesses more with strategy than
execution.
Customer Focus Our customers value our Company not only because of the
great service we deliver, but because we hold ourselves to a higher
business and ethical standard when engaging with customers, partners,
suppliers, competitors and third parties. No other constituency (e.g.
investors, employees, partners) rates above the customer in importance. We
would not be here without our customers, we would not be a business without
our customers, and we could not continue to exist without our customers.
Our daily choices must center on what’s best for our customers
collectively.

We Provide Competitive Compensation, Generous Benefits And a Professional

atmosphere. This is a very collaborative and inclusive work environment
where individuals strong on aptitude and attitude will have an opportunity
to grow their professional careers through working with some of the most
advanced technology and talented developers in the business.

• Seniority level

  Mid-Senior level

• Employment type

  Full-time

• Job function

  ConsultingInformation TechnologySales

• Industries

  Marketing and AdvertisingInformation Technology and ServicesInternet