Senior Assistant System Technician (51000816)

Company Name: DXC Technology
Location: England
Posted by:

Sharon McCue

Sharon McCue

Talent Acquisition Consultant at DXC for Graduates and Apprentices.

Summary

Job Description:

Installs, investigates and resolves routine matters of significance with computer software and hardware equipment.

Essential Job Functions

• Analyzes, logs, tracks and resolves basic routine software/hardware matters of significance pertaining to networking connectivity issues, printers, servers, and applications to meet business needs.
• Performs routine troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning.
• Upgrades system software and hardware components as required to meet business needs. Uses prescribed protocols and procedures to ensure upgrades are occurring in accordance with established parameters.
• Installs, tests, upgrades and configures routine system files and services to enhance performance.
• Utilizes standard corporate tools to record change and problem activities for tracking purposes.
  
  

Basic Qualifications

• High school diploma or G.E.D.
• Two or more years of experience with computer systems or networking
• Experience working with computer hardware for installation and upgrades
• Experience working with software installation/upgrading procedures
• Experience working with file and system maintenance procedures
  
  

Other Qualifications

• Organization skills to balance and prioritize work
• Analytical and problem solving skills to troubleshoot systems problems
• Communication skills for communicating with support personnel, customers, and managers
• Ability to work independently and as part of a team
  

Work Environment

• Office environment
• May require shift work
  
  

• Seniority level

  Mid-Senior level

• Employment type

  Full-time

• Job function

  Information Technology

• Industries

  Information Technology and ServicesComputer SoftwareFinancial Services