Shop Manager (Non-Exempt) BCBG - Dillard's - Midland

Company Name: BCBGMAXAZRIAGROUP
Location: USA

Recognized as a global leader of women's contemporary fashion, BCBGMAXAZRIAGROUP continues to grow and diversify. With an international vision of “bon chic, bon genre” (French for “good style, good attitude”), BCBGMAXAZRIAGROUP maintains the highest standards in creativity, quality and innovation in its product offering, operations and staff.

Position Summary

The Shop Manager is responsible for successfully leading and managing the sales team to meet and exceed performance targets. The Shop Manager is responsible for generating sales, client development and experience, operations, and human resources management. We seek passionate and self-motivated individuals with an appreciation and understanding of the BCBGMAXAZRIAGROUP brand.

Essential Duties And Responsibilities

Generating Sales & Client Development

• Define, achieve and maintain individual and team sales goals
• Lead the team in providing superior customer service as well as an engaging and professional guest experience
• Develop and implement strategies for client retention and new client acquisition
• Maintain an expertise in product knowledge and trends; train and communicate knowledge to all associates
• Support the management team in developing events and incentives that expand customer base, with particular emphasis on local networking
  

Operational Excellence

• Ensure proper maintenance and organization of the shop selling floor stockroom
• Conduct audits for Shop compliance with BCBGMAXAZRIAGROUP and Department store policies and procedures
• Demonstrates professional appearance and conduct; upholds the brand style and dress code
• Maintains operational standards (e.g., open and close stores on schedule)
  

People Development

• Demonstrate strong leadership by engaging and supporting employees on the sales floor
• Effectively coach and mentor employees on policy, procedure, and development opportunities
• Promote a positive team environment built on trust, integrity and exceptional performance standards
• Passionately lead a successful and goal-oriented sales team on maximizing sales
  
  

Skills And Requirements

Additional duties/responsibilities may be assigned

• Minimum 2-3 years of sales management experience
• High School Diploma
• Excellent leadership, communication and people management skills
• Proven ability to recruit and retain a talented sales and support team
• Ability to lift up to 50 pounds of merchandise
• Flexibility to work a retail schedule which includes evenings, weekends, and holidays
• Knowledge of POS; basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
  
  

• Seniority level

  Mid-Senior level

• Employment type

  Full-time

• Job function

  SalesBusiness Development

• Industries

  Consumer GoodsRetail