Sr. Technical Program Manager

Company Name: Carbonite
Location: Canada

We are seeking a Senior Technical Program Manager who is looking for more than just a job. The right person for us is someone one who comes to work with a purpose – someone who wants to do work that matters – to themselves, their team, and their organization. We want a self-motivated, driven Program Manager who “gets it done, whatever it takes,” and thrives in a fast-paced, deadline-driven environment. Do you relish accountability rather than avoid it? “That’s not my job” is not part of your vocabulary? Enjoy challenges? Are you ready to make a meaningful impact in an exciting and growing company? Are you looking to utilize your knowledge and skills to help an exciting company grow? We need to interview each other.

As a Senior Technical Program Manager for our products, you will play a central role in our R&D organization. You will ensure that our software releases are of the highest quality, are delivered on time, and include all specified features. You will be integrated with the engineering teams, working closely with them on programs that are related to the core backup and restore business, along with new and on-going initiatives. You will also play a key role in ensuring that the product line is successfully aligned cross functionally from a go to market perspective.

Our development lab is located near the QEW at Winston Churchill Blvd., accessible by both Mississauga Transit and Oakville Transit. We are a short bus ride from Clarkson GO station. Other perks include a new office, quarterly bonuses, employee share purchase plan, RRSP match, weekly catered lunches, on-site gym, free parking and on-going training.

Specific Objectives And Responsibilities




Your First Six Months

• Internalize Carbonite’s culture and values. This is a key to future success.
• Become familiar with our teams and our development processes.
• Get acquainted with our server backup product suites & team members.
• Take ownership of coordinating and running team activities.
• Develop broad awareness of cross-team dependencies to identify potential risks/issues.
• Hold your first official program review for your product line.
• Help team members scope and investigate issues in order to make meaningful progress for each release.
• Work across teams both within the server backup product suite and external to the team to prevent potential issues and to align our schedules/goals.
  

Six to Twelve Months and Beyond

• Identify and drive improvements in team processes and communication.
• Deliver 6-12 month roadmaps for all projects within our product suite.
• Take ownership of projects, helping drive them from start to completion.
• Ensure project/product planning aligns with acquisition business case synergies.
• Become the “go to” for status and visibility for product related projects, both for Engineering and across functions.
  

Key Challenges to Overcome

You will collaborate closely with Engineering, QA, Product Managers, and Operations teams to work on the delivery of our products

• Ensure products meet release requirements.
• Work with the product owners to ensure delivered stories can be costed and built.
• Help team keep stories/defects updated to track progress towards sprint/release goals.
• Assist to proactively identify potential risks and address any impediments.
• Proactively identify project dependencies and gain commitment from all involved.
• Communicate status and risks to stakeholders.
• Work with external partners and vendors to gather and provide feedback that impacts team.
• Lead the team using Agile Methodologies to complete short-term releases on time and on budget as well as hit long-term roadmap milestones.
• Aid the team on Scrum/Agile best practices and processes, including
• Daily stand-up meetings and triage of defects.
• Sprint planning, backlog grooming, and retrospectives.
• Create and update cross-functional release schedules and roadmaps.
• Work with engineering and PM peers to foster a climate of collaboration, accountability and result.
• At times take on company critical short term initiatives that are our of scope for standard roadmaps.
• Prioritize workload to optimize output for company strategy and goals.
  

If successful, you will enable the Engineering, Product, Operations, and all Core functions of the business to focus on forward-looking strategic initiatives.

What Will Make You Successful At Carbonite

• A track record of good judgment and decision-making in positions with significant responsibility
• Highly autonomous and able to independently identify high value projects and drive them to completion
• Demonstrated leadership capability in cross-functional team environments
• High degree of comfort with complex technical environments
• Having and being able to articulate/defend an informed opinion on important topics
• Ability to consistently make good decisions and accept responsibility for mistakes.
• Skill at creating and presenting team statistics that communicate status to stakeholders, as well as showing areas where the team can improve.
• Ability to gain a deep understanding of complex systems in order to recognize impacts and limitations and to communicate that information to others.
• Help teams clarify scope and expectations, so all stakeholders understand results.
• Facilitate prioritization, ensuring releases deliver the most critical/impactful results on time, while ensuring less urgent but important work is not neglected.
• Enthusiastic, energetic, and positive attitude, all built on foundation of strong ethics.
• Ability to adapt to a constantly changing environment.
  
  

Skills & Experience

• 4 years as owner of software programs; must have shipping experience.
• BA or BS degree in Computer Science or related field required.
• Integrity must be a fundamental part of your character.
• Strong track record of success in fast-paced software, Internet, or tech-enabled companies.
• Previous software developer and/or development management experience ideal.
• Basic familiarity with data protection technologies, especially complex physical backup
• Excellent communication skills, written and oral.
• Strong cross-team collaboration skills with demonstrable successes.
• Ability to build and maintain strong relationships across disciplines.
  
  

Company Overview

Carbonite provides a complete Data Protection Platform for businesses and the IT professionals who serve them. From backup and disaster recovery to data migration, high availability and endpoint protection, our flexible solutions can be tailored to meet the data protection needs of any business.

Carbonite solutions are strengthened by our outstanding team members and through strategic acquisitions—like our purchase of leading endpoint protection provider Mozy Inc., and high availability specialist DoubleTake Software. Our laser focus on security and our track record of meeting customers' unique requirements are two more reasons why businesses around the globe depend on Carbonite.

Carbonite is made up of over 1,000 smart and dedicated individuals who work at locations all over the world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit. With our robust Data Protection Platform, we are well-positioned in a rapidly growing market. We're currently looking for talented people to join the Carbonite team both in the U.S. and globally. Are you ready to grow with us?

Carbonite, Inc. is an equal employment opportunity and affirmative action employer does not discriminate based upon race, color, religion, sex, national origin, age, genetic information, gender identity or expression, sexual orientation, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. Upon request, accommodations will be made available during the recruitment process for applicants with a disability. If you require accommodations, we will work with you to provide or arrange for the provision of suitable accommodation wherever possible. All qualified applicants are encouraged to apply.

Primary LocationCA-CA-Mississauga
Work LocationsMississauga, Canada
JobTechnical Program Management
OrganizationEngineering

Non-Management
Job PostingOct 4, 2019, 15248 PM

• Seniority level

  Mid-Senior level

• Employment type

  Full-time

• Job function

  Project ManagementInformation Technology

• Industries

  Computer & Network SecurityComputer HardwareComputer Software