System Engineer

Company Name: Universal Data, Inc.
Location: USA
Posted by:

Alex Battard

Alex Battard

Chief Information Officer at Universal Data, Inc.

• Troubleshoot and remediate escalated Helpdesk Administrator I, II, and III and other Systems Engineers
• Responsible for providing service efficiencies through the use of RMM tools, scripting, as well assistance in the development of standard operating procedures
• Windows Server OS support, including patching, upgrading, and migrations
• Server design, setup, configuration, and Install
• Backup installation and configuration as well as troubleshooting escalated backup issues
• Installation/configuration of Virtualization Software
  • VMware
  • Hyper-V
• 3rd-Party Applications
  • Install / Configure 3rd party applications
    • Serves as liaison and work with outside vendors.
• Provide troubleshooting of Network issues including, networked printers, firewalls, switches, routers, and wireless environments.
• Active directory maintenance
  • Add / Remove users and objects
  • Maintenance of AD users and objects
• Provide remote and onsite support, and participates in project work as required
• Works with Management to work through customer Executive Review process in a consultative role
• Participates in pre-sales engineering as required

• Seniority level

  Mid-Senior level

• Employment type

  Full-time

• Job function

  Information Technology

• Industries

  Computer & Network SecurityComputer NetworkingInformation Technology and Services