Casual Customer Advisor - Austrailia

Location: Sydney NSW
Company Name: NAB - National Australia Bank

Work type: Casual
Location: Aust - NSW Metro

• Casual role supporting Woolgoolga, Coffs Harbour, Macksville, Dorrigo and Bellingen branches
  
• Join a market leader and propel your banking career and support the region
  
• Help our customers progress towards their financial goals no matter how big or small!

Yes, we're a bank. And yes, this is a banking position in our customer service team. But we're not like regular banks – and we don't hire regular bankers.

Based across various branches in the North Coast region, you will be the first point of contact for a range of customer enquiries and processing transactions. Our focus is helping our customers and community by doing the right thing, each and every time. No two days or customers are ever the same. Life in our branch network offers continuous learning opportunities, as well as rewarding challenges and results.

What we need from you:

• Have quality conversations over the counter
• Match the right product and service to our customers' needs
• Be comfortable identifying needs and making the right recommendations to customers
• Bring positivity and lots of energy!

About you:

It would be great if you were currently working in banking or financial solutions in discussing needs-based solutions with customers. What you need to bring to our role is a genuine service focus for customers and experience in holding great conversations. Exposure to insurance and personal lending would be ideal, yet can be taught for the right applicant.

What we offer:

At NAB, we believe success comes from our people. We're committed to supporting your talent and skills through your career, as you help us build a culture that affects change for our customers – and for the community too.

This role offers much more than just variety and balance, it offers the right person a starting point for a great service and sales focused career within NAB. From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits.

If this opportunity sounds like you and you wish to do more for our customers and see your career at NAB grow, you will be an Australian citizen or hold current permanent residency status to apply.

We embrace diversity of thought, style and working arrangements to ensure our workforce is representative of the community that we serve.