HR Service Delivery Officer – Payroll & Analytics (Qatari Nationals Only)


Company Name: HSBC
Location: Qatar

HR Service Delivery Officer – Payroll & Analytics (Qatari Nationals Only)

Qatar, Doha

    

Role Purpose

Ensure local adherence to the Global Payroll Standards, Payroll Risk and Control Library and Payroll Governance framework.Responsible for the completion of assigned Payroll process activities that sit within the wider Payroll department.Ensure that the specific Payroll tasks you are responsible for adhere to local Payroll procedures, policy and comply with all their local country legislative responsibilities.

 

 

Roles & responsibilities: 

  • Assist in developing and implementing efficient processes to optimize quality, timeliness and cost.

  • Payroll Content update for HRSD policies and procedures that are available on HR Direct on quarterly basis

  • Respond to all staff queries related to HR Service Delivery payroll function.

  • Monthly reconciliation of pension payments for Qatar and GCC nationals.

  • Exit process for Qatar employees in relation to the pension and labor formalities including cancellation of pension and labor card in coordination with the pension authority and resigned staff.

  • Calculates final settlement amount due or to be recovered when an employee leaves the company, as required by local legislation and internal rules.

  • WPS (wage protection system) reporting to the payroll team on a monthly basis.

  • Under supervision, participate in team coordination and completion of daily operational work assignments; leverage co-worker efforts ensuring production and quality standards are attained

  • Assist in regulatory audits by preparing requested files/documents, responding to inquiries and resolves discrepancies, as appropriate.

  • Filing of salary certificates, promotion , transfer letters and any confidential documents

  • Dispatching daily HR letters to concern employees.

  • Leading/participating in special projects.

  • Submission of all regulatory reports on time within the deadline.

  • Check the HR suspense accounts balanced monthly by GR, to ensure nil comments from Executive reporting Surprise Balance. Sign off the reconciliations in AssureNet monthly, within agreed SLA

 


Experience and Qualifications: 

  • University (BA) or (BS) is preferred.

  • Minimum of three year proven operational and/or administrative experience with a business environment , or equivalent

  • Ability to work well in a fast paced, high stress environment

  • Proficiency with personal computers as well as pertinent mainframe systems and software packages

  • Arabic is a MUST

  • Excellent command in English – Both verbal and written

  • Strong communication /networking skills especially with regulators communication

  • Persuading, Influential & Analytical skills

  • Excellent knowledge of Country labor law and local regulations

  • Payroll Risk Management Knowledge

  • Knowledge of HSBC policies is a PLUS

 

 

Business Area

HSBC’s Global Functions (GF) play a vital role in supporting the bank’s Global Businesses and offer a broad range of career opportunities in areas from legal, risk and finance to human resources, sustainability, marketing and communications. Our operational and functional teams around the world help HSBC’s Global Businesses to operate efficiently and effectively on a day-to-day basis. They also focus on controls and governance to reduce risk and protect the Group’s reputation. For more information visit http://www.hsbc.com/careers/explore-our-business



 Why HSBC?

We put diversity at the heart of our business and we take our responsibility to develop our talent seriously.
Joining HSBC will give you the chance to work in a collegiate, supportive and inclusive environment in which we seek to develop and promote people based on merit. We will provide you with tailored training and support to help you identify and follow your chosen career path, as well as access to a range of market-competitive benefits.

 


What to expect at HSBC

  • The chance to realise your ambitions

  • Globally connected careers

  • A strong emphasis on values

  • Learning and development opportunities

  • An inclusive, meritocratic culture

  • Market-competitive benefits


 

Global Careers Opportunities

Visit our Global Careers site where you can explore our business, meet our people and find useful application hints and tips http://www.hsbc.com/careers

 

 

 

 

  • Seniority level

    Associate
  • Employment type

    Full-time
  • Job function

    Human Resources
  • Industries

    Financial ServicesBanking


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