Ticket Sales Representative

Company Name: Orlando Magic NBA Team
Location: USA

What The Ticket Sales Representative Will Be Responsible For

• Identify revenue opportunities to generate maximum revenue for the Orlando Magic through full-menu selling of ticket products.
• Sell full seasons tickets, partial plans, group tickets, and hospitality for the Orlando Magic and designated non-Magic events primarily via:
  
  • Phone Prospecting and
  • Onsite during Magic home games
  • In Arena Tours
  • Seeking and implementing sales and service best practices
  • Thorough data capture and personal database management (CRM)

• Manage all season ticket/partial plan accounts and work with the Client Services team to provide the highest level of customer service throughout the season.
• Meet with Ticket Sales Manager regularly producing accurate updates on prospecting activity, sales performance, and account management.
• Work at Orlando Magic home games: staffing designated ticket sales stations, fulfilling events, visiting newly-sold customers, and prospecting new sales.
• Sell, plan and coordinate group and/or hospitality events (Kids Tunnels, Suite Rentals)
• Demonstrate commitment to teamwork and ability to adhere to company policies and procedures.
• Attend and actively participate in daily and weekly department meetings.
• Maintain accurate records of all prospecting activities and closed sales.
• Maximize limited opportunities to prospect leads at outside events in conjunction with the marketing department.
• Makes decisions with little or no choice as to the methods and procedures used in achieving results.
• All other duties as assigned.

What The Ticket Sales Representative Needs To Have

• Bachelor’s degree preferred or equivalent work experience required.
• Prior experience in ticket sales, telemarketing, appointment scheduling or cold-calling techniques is preferred.
• Bilingual skills a plus.
  
  • Proficient in all Microsoft Office products and other related computer skills required.
  • Ability to meet tight deadlines and work well under pressure.
  • Strong organizational skills, time management skills and attention to detail required.
• Strong verbal and written communication skills with an emphasis on business writing skills.
• Ability to prioritize and manage multiple tasks/projects.
• Ability to work independently without supervision, be self-directed and demonstrate initiative.
• Strong team synergy skills and ability to work collaboratively with others whom you have no direct authority over.
• Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
• Exhibit good judgment and decision-making skills.
• Willingness to work a flexible schedule including nights and weekends and be on-call as necessary based on the changing priorities of the department.

What We Have To Offer

• Competitive salary (sales)
• Reduced summer work hours
• Staff tickets to Orlando Magic home games
• 18 days of personal time off per year + 12 holidays (that is 30 paid days off year!)
• Subsidized RDV Sportsplex membership
• Company sponsored events & outings
• Culture built on Community, Innovation, Legendary and Teamwork!
• Fantastic benefits that include: medical, dental, vision, 401(k) with company matching

Physical Requirements

N/A

If this opportunity is a job you're passionate about and it fits with your skills and experience, then we welcome you to take the next step and apply.

All offers of employment are contingent on successful completion of our pre-employment screenings, that may include a background check and drug screen.

The Orlando Magic are not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at the Orlando Magic via-email, the internet or in any form and/or method without a valid written Statement of Work in place for this position from Orlando Magic HR/Recruitment will be deemed the sole property of the Orlando Magic. No fee will be paid in the event the candidate is hired by the Orlando Magic as a result of the referral or through other means.

The Orlando Magic is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you’d like more information about your EEO rights as an applicant under the law, please visit http://www1.eeoc.gov/employers/poster.cfm

• Seniority level

  Entry level

• Employment type

  Full-time

• Job function

  MarketingSales

• Industries

  Marketing and AdvertisingNonprofit Organization ManagementInternet