Account Coordinator

Company Name: Murata
Location: Netherland

Main function of the job:

To take care of the day to day processes with the customer in order to achieve the highest possible levels of service to maintain our quality accreditations and maximize customer satisfaction.

   

What you do:

• Order administration to ensure correct deliveries and pricing to the customer
• Order Entry, Rescheduling and Expediting via internal systems.
• Keep customer cross reference files up-to-date in line with agreed contracts and quotations.
• Optimize the opportunity of Murata’s products being included in new designs
• Process sample orders in a timely manner.
• Actively support Sales in term of sample follow up.
• Have a good balance between meeting customer requirements and avoiding slow moving and excessive stock.
• Monitor local and consignment stock levels, and take any corrective actions necessary together with the Sales team to minimize the slow-moving-, excessive- and obsolete stock levels.
• Master file maintenance; to facilitate the day to day running of the customer’s account.
• Maintain accurate customer information, in order to have a clear record of customers’ specific requirements.
• Prepare calculations, quotations, to maintain the price files and follow up activities:
• Actively support Sales in term of quotation follow up.
• Join customer visits depending on necessity.
• Actively support Sales in term of Logistics/SCM issues and customer visits.
• Facilitate the smooth communication and positive cooperation between CS and other Murata departments.
• Follow processes in line with documented procedures within the job’s authorization levels.
  

               

  

Job requirements:

• In connection with relevant professional experience, preferrably experience with ERP systems
• Proficient English language skills, verbal and written
• Skills in MS Office
• Commercial skills
• Professional communication skills

              

What we have to offer you:

• A challenging job in a professional and international environment
• Extensive (on the job) training program
• Possibility to learn from experienced professionals
• Standard annual amount of 25 holidays
• Possibility to add a maximum of 7 days to the standard annual amount of holidays
• Participate in our Vitality Program (workshops, annual health check, massages and more)
• Discount on gym membership
• Flexible working hours
• Active Social Club who arrange regular company events

• Seniority level

  Mid-Senior level

• Employment type

  Full-time

• Job function

  Customer Service

• Industries

  Electrical/Electronic Manufacturing