Agile Coach - London

Company Name: Nexmo, the Vonage API Platform
Location: England

Nexmo, the Vonage API Platform Nexmo (part of the Vonage family) works with companies such as Uber, Whatsapp, AirBnB, Alibaba, Line and Viber to provide them with innovative communication APIs that bridge traditional voice and messaging services with cloud communications. Nexmo enables applications and enterprises to connect to their customers via voice, video and SMS with ease no matter where in the world customers are located. High-volume communication companies are sending millions of messages per month using Nexmo APIs. We're a very profitable company going through the next round of technology evolution, the perfect environment and time to truly have an impact and grow your skills even further. Throughout our growth and expansion, we have kept our start-up culture whilst enjoying the financial benefits of tech giants. Why this role matters Nexmo is looking for a passionate Agile Coach to help us work more effectively. You will be working across different engineering and non-engineering teams involved in delivering a product for our customers, including developers, product managers, support, marketing, developer relations and any other relevant teams. You will be part of the Business Agility Team whose purpose it is to help improve the health and effectiveness of the organisation through the adoption of agile/lean principles and practices. As a team, we work closely together, help each other and learn from each other. We use the same principles and values that we are helping other teams to foster. What you'll do

Be a true leader, guide the teams on their journey to self-organisation and high-performance

Bring energy and structure to the team ceremonies

Help the teams with defining and breaking down the work and focus on delivering regular value to the customer

Support the teams with defining policies such as the Definition of Ready and the Definition of Done

Help the Team-of-Teams and the organisation understand, capture and report metrics in an efficient way (cycle time, flow efficiency, CFDs, forecasts and others)

Coach the teams to identify areas for improvements and running the improvement experiments

Be proactive in coaching others in the organisation, training and knowledge sharing within Communities of Practice and other forums

Be a champion of agile & lean best practices and help build an agile/lean mindset across the organisation What you'll bring

Extensive knowledge of agile and lean methodologies, including Scrum and Kanban

Track record of introducing effective agile methodologies and techniques to teams with varying backgrounds and experience

Enough technical background to be able to follow technical conversations

Experience in working:

as an Agile Coach/Facilitator/Scrum Master

with teams and improving cross-team interactions

on Program level with both engineering and non-engineering teams

Ability to help teams to address dysfunctions through facilitation, coaching, mentoring and training

Collaborative approach to working and thinking of people as people What is in it for you… work hard, play hard! From health and well-being to having fun in the office, we try to have it all covered for you! It should go without saying that career advancement is expected. We believe everyone grows over time and as a result we may present you with various internal career opportunities so it is up to you in which direction you would like to move. Everyone enjoys the flexible working hours and unlimited holidays, not to mention the games room for ping pong/pool and free food in the kitchen. We are a social bunch with lots of activities happening in the office, from hackathons to happy hour and beer o’clock on Fridays, take your pick! :) Our comprehensive benefits package also includes competitive pay, bonuses, healthcare, life insurance, matched pension, gym membership, cycle to work scheme, season ticket loan and much more! Apply today to find out more!

• Seniority level

  Associate

• Employment type

  Full-time

• Job function

  EngineeringInformation Technology

• Industries

  Information Technology and ServicesComputer SoftwareInternet