Customer Assistant - Express - England

Location: Portsmouth
Company Name: Tesco
About the role

Shift:
Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so rewarding.

Being a colleague in one of our stores means that you will help to serve our shoppers better every day.

You’ll meet great people, learn new things and be part of an expert diverse team where everyone is welcome.

Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you

You will be responsible for

Serving customers on our checkouts ensuring they receive an easy, seamless personalised experience
Delivering department routines
Manually condensing stock and handling products with care to maintain product quality
Championing the reduction of food waste
Following company policies and adhering to health and safety guidelines
Being knowledgeable about the products and services in my store and helping customers by giving great natural service
Replenishing products within my store
At times you may be required to accept deliveries into the store

You will need

A passion for delivering great service, greeting customers with a smile and serving them with pride
The ability to create rapport with customers, meaning they leave the store having experienced a great shopping trip
To take the initiative and make decisions that are right for our customers
Work well within a team and communicate effectively and openly with others
Build relationships with colleagues to create a team spirit, having fun and celebrating success
Be at work on time, properly presented ready to be a brand ambassador

About us
We’re proud to have an inclusive culture at Tesco where everyone is welcome and truly feels able to be themselves. Our aim is to attract and welcome a diverse range applicants from all walks of life to help improve and develop our team every day.

Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please visit the following link; https://www.gov.uk/know-when-you-can-leave-school

Please note that we can only accept candidates over the age of 18 if the role requires working before 6am or after 10pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

What’s in it for you
As a colleague at Tesco we offer excellent benefits and rewards.

You will enjoy but aren’t limited to:
Colleague Discount Card (including a 2nd card for a family member) after 6 months service with 10% off most purchases at Tesco.
10% discount at One Stop and 25% discount at Tesco Café
28 days annual leave (including bank holidays) pro rata
Uniform provided
Deals & Discounts through Tesco including Tesco Mobile & Tesco Bank
Deals and Discounts through many other external businesses
The Tesco Retirement Savings Plan – save between 4% and 7.5%, and Tesco will match your contribution
Life Assurance - 5 x contractual pay
Share Schemes – Join ‘Buy As You Earn’ after 3 months, and ‘Save As You Earn’ after 1 year
Career development opportunities including apprenticeships and internal development schemes