Key Holder

Company Name: ESCADA
Location: Canada

The ESCADA Group operates internationally in the luxury market and ranks among the leading providers worldwide for high-end women's fashion. The product portfolio, which is marketed under the lines ESCADA and ESCADA SPORT, encompasses clothing and accessories. Established in over 80 countries and supported by 18 national subsidiaries, ESCADA employs more than 1,800 people around the globe.

Our employees are a key factor in our success. We believe in teamwork, enthusiasm, dynamism, personal initiative with a strong sense of responsibility.

Join our retail team as FT Sales Associate (Mandarin or Cantonese Speaking) based in our boutique located in Vancouver, BC.

Reporting directly to the General Manager the FT Sales Associate (Mandarin or Cantonese Speaking) will be responsible for providing excellent customer service to high-end clientele.

 

The successful individual will leverage their proficiency in Sales to…

• Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers
• Deliver renowned and authentic service that creates a luxury customer experience
• Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascade and train information to the broader team
• Build credibility and trust as a personal stylist and fashion expert by staying current with market competition, industry, fashion trends and customer shopping behaviors; share with customers as appropriate
• Responsible for holding keys to the store and all opening and closing procedures
• Support an environment of teamwork, trust and collaboration with peers, customers and supervisors

The accomplished individual will possess...

• 3-5 years of retail experience required, selling experience in a luxury retail service environment preferred
• Current knowledge of fashion trends and competition in the marketplace
• High school diploma or equivalent work experience
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS, CRM, and Internet)
• Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements
• Proficient written and verbal Mandarin or Cantonese language skills are required
• Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays

We offer a competitive salary and a comprehensive benefits package including:

 

• Medical/Dental
• Paid Time Off
• Generous employee discount

 

Escada is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Escada at www.escada.com.

• Seniority level

  Associate

• Employment type

  Full-time

• Job function

  Customer ServiceBusiness DevelopmentSales

• Industries

  Apparel & FashionRetail