Salesforce Consultant

Company Name: Changi Consulting
Location: UAE

Changi Consulting is one of the most experienced Salesforce Platinum Partner in the Middle East with offices in Dubai, UAE, Malta, Houston, TX, and Beirut, Lebanon. Changi Consulting is seeking Salesforce Consultants with strong business acumen for its growing team. If you are passionate about cloud development and salesforce.com CRM, the world's leading CRM platform, we're looking for you!

• Work with multiple end clients on 2-4 different projects.
• Ability to multi-task and Work independently to conduct business requirements gathering.
• Develop process documentation, design documents, testing scripts.
• Reviewing, analyzing and evaluating business processes, systems and user needs
• Gathering, documenting and validating business requirements, creating system designs, directing system implementation and installation, and developing methods and procedures.
• Identifying and documenting the functional and/or technical problems and devising and implementing data and configuration portion of the solutions.
• Maintain user guides and functional specifications.

Qualifications

• Client facing experience with excellent communication skills
• Salesforce Certification (sales or service cloud), additional certifications a added advantage
• 3+ years of experience as a Salesforce Consultant
• Previous experience conducting salesforce.com implementations. 2-4 implementations
• Bachelor's degree in Computer Science, Software Engineering, MIS, or equivalent combination of education and experience
• Familiarity with Salesforce platform tools and languages such as Apex, Lightning Components, Process Builder, Flow, and Workflow
• Experience designing and implementing Salesforce solutions in the sales, service, marketing, and data clouds
• Ability to develop client training plans and lead train-the-trainer and end-user training sessions as required
• Experience performing impact analysis for potential changes in scope and ability to administer change management processes within a specified framework, including regularly reviewing issue management and change control logs to understand status and identify potential risk situations
• Demonstrated analytical skills and experience with complete lifecycle of complex enterprise projects in addition to understanding core project management concepts, theories, practices, and methods
• Ability to effectively design a scalable solution to meet client business needs and participate in system configuration when necessary
• Experience leading requirements gathering sessions and documenting outcome, including designing process flows and helping define test scripts

• Seniority level

  Mid-Senior level

• Employment type

  Full-time

• Job function

  Information Technology

• Industries

  Management Consulting