Field Service Representative

Company Name: Eaton
Location: Canada

Job Description

Eaton is currently seeking a Field Service Representative to join our team! This position is based at our Sudbury, ON facility.

The primary purpose of this position is to provide field service, engineering and technical assistance to customers in areas of installation, startup, maintenance, repair, training and modification on power transmission, distribution and generation equipment and systems.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.

In This Function You Will

• Provide field service engineering, technical assistance, scheduling and sales support direction to FSR’s and customers in areas of installation, testing, start-up, maintenance, repair, training and modification of electrical power distribution equipment.
• Responsible to self-manage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment.
• Deliver technical solutions to customers.
• Performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations.
• Mentor less experienced technicians.
• Provide technical training.
• Perform all job functions with adherence to Eaton’s Philosophy and Values, as well as Safety and Environmental standards.
  

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

Qualifications

Required (Basic) Qualifications:

• Degree/Diploma in Electrical Engineering/Technology from an accredited institution OR Journeyman (309A) Electrician
• Minimum 3 years of experience evaluating and servicing electrical distribution or control systems
• Must be legally authorized to work in Canada without company sponsorship now or in the future.
• No relocation benefit is being offered for this position. Only candidates that currently reside within a 120 kilometer radius of the Sudbury, ON facility will be considered.
  
  

Preferred Qualifications

• Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems preferred.
• Experience in performing power quality measurements, troubleshooting, and analysis preferred.
• Experience in protective relays preferred.
• Bilingual in French/English is an asset, not required
  
  

Position Success Criteria

• Excellent communication and interpersonal skills.
• Strong analytical aptitude and complex problem solving skills.
• Intermediate knowledge of Microsoft office applications.
• Effective time management, prioritization and project management skills.
• Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
• Understanding of the company’s and competitor’s electrical, electronic and mechanical products.
• Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.
  

Accessibility policy: Eaton has in place accessibility policies for accommodating employees with disabilities. If you are selected for an interview and require accommodations, please let the recruiter or hiring manager know so that we can work to make reasonable adjustments that best suit your needs. Accessibility information may be found at: http://www.eatoncanada.ca/EatonCA/OurCompany/Accessibility/index.htm”

Politique d'accessibilité: Eaton a mis en place des politiques d’accessibilité afin d’accommoder des employés avec un handicap. Si vous êtes sélectionnés pour une entrevue et que vous avez besoin d’accommodement, veuillez partager l’information avec le recruteur ou le superviseur afin que nous puissions faire des ajustements raisonnables pour vos besoins. Nos politiques d’accessibilité peuvent être consultées au : http://www.eatoncanada.ca/FR/EatonCA/OurCompany/Accessibility/index.htm

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Engineering

Region: North America – Canada
Organization: ESSG CA Canada

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 25 % of the Time

• Seniority level

  Mid-Senior level

• Employment type

  Full-time

• Job function

  Engineering

• Industries

  Electrical/Electronic Manufacturing